Amazon

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. Amazon has a long record of growth and success in non-US geographies. Since launching its first European websites in 1998, Amazon has grown into a global leader in e-commerce, with customer-facing websites selling physical goods in five European countries, plus Japan, China, India, Canada, Mexico and Brazil. Amazon also manages a substantial cross-border business, serving customers in more than 100 countries every month with exports from our current websites.

Amazon's Pre-Owned vision is to become the world's leading destination for sustainable commerce through secondhand, refurbished, and recycled products.. Through Preowned, customers are able to purchase a wide variety of secondhand products at up to 50% discount and get up to a 1-year warranty on their purchase. Following our SE launch in 2022, we are now scaling the business and looking for entrepreneurial-mind self-starter to join our team in Sweden.

The Account Manager will work closely with suppliers of pre-owned products to recruit and grow their business on Amazon Renewed and Used across Europe and work on projects to further scale the domestic Swedish preowned business. This is a unique opportunity to influence a rapidly expanding business and grow a new segment of the Amazon portfolio.

Key job responsibilities

Responsibilities

• Drive growth of our Preowned programs by managing strategic partnerships with suppliers of Preowned products by ensuring they understand our policies, tools and promotional opportunities.
• Define and execute sustainability-focused strategies for portfolio suppliers, working with senior leadership to meet preowned goals
• Collaborate with internal teams to implement sustainability initiatives and improve preowned systems.
• Analyze program performance and market trends to shape our circular economy strategy, surfacing insights and using these to shape our global Account Management strategy.
• Use the “Voice of the Customer” to identify opportunities for Renewed to improve our products, business processes, systems and tools for all of our 3rd party suppliers.
• Partner with internal Amazon teams (including Tech, Leadership, Operations and Category Management) to implement and drive these improvement projects.
• Identify opportunities within the SE Marketplace to grow the business, both externally by analyzing the Swedish Preowned landscape as internally by working with more established Marketplaces in EU/US.

BASIC QUALIFICATIONS

Basic Qualifications

• Bachelor’s degree or equivalent
• +2 years professional experience working as a lead Account or Relationship Manager
• Excellent interpersonal, verbal and written communication skills with a proven track record of performance
• Experience in using analysis and reporting for the purpose of making business decisions
• Business Proficient in Swedish and English
• Able to work in a diverse team

PREFERRED QUALIFICATIONS

PREFERRED QUALIFICATIONS

• Experience in B2B or high-tech products/services
• Proven ability to manage large numbers of initiatives and competing priorities
• Experience in working with Excel and/or SQL.

Professional traits that are not unique to this position, but necessary for Amazon leaders:

• Exhibits excellent judgment
• Has relentlessly high standards
• Is able to dive deep and is never out of touch with the details of the business
• Strong results orientation
• Thinks big

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.