Amazon

DESCRIPTION

Amazon's Japan Consumer Innovation (JCI) Retail Scaling Team is seeking a Program Manager to contribute to our mission of developing selling partner capabilities through quality support solutions. The role involves driving the roadmap and promotion of new paid services to empower selling partners on Amazon to thrive. As a key contributor, you will assume end-to-end ownership of the program, addressing needs to enhance satisfaction and drive sustainable free cash flow for Amazon Japan. Collaboration with both local and global business teams is integral to this role.

You will bring together business skills, empirical data, social engagement, and technology while learning about Amazon operations and products and programs for selling partners that increase and maximize their knowledge and capabilities. This position requires a proven ability to cultivate strong partnerships, provide consultation, and effectively interface with senior leaders to influence multiple stakeholders at all levels of the organization. It's a unique opportunity to gain broad exposure to senior leaders and JP/WW Retail teams across Amazon. You should be a thought leader who is comfortable presenting to all levels of leadership. If you love a challenge and have a passion for transforming Amazon Japan selling partner capabilities from the point of view of paid solutions, we want to talk to you.

Key job responsibilities

• Develop and execute content that enhances selling partner capabilities and drives revenue
• Own end-to-end program lifecycle from conception to implementation, ensuring alignment with legal and compliance requirements
• Define and execute strategic roadmap balancing business objectives with selling partner needs
• Analyze selling partner data and feedback to identify business opportunities
• Drive selling partner engagement through pilot programs and targeted outreach to accelerate adoption of new solutions
• Partner with cross-functional teams to design and implement scalable solutions
• Build and maintain relationships with key stakeholders to secure support and drive adoption
• Establish clear goals and analyze key metrics to demonstrate business impact and guide improvements

About the team

• Japan Consumer Innovationの詳細はこちら
• Learn more about Japan Consumer Innovation
• Japan Consumer Innovationの社員インタビューはこちら
• Employee Interview for Japan Consumer Innovation

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience working cross functionally with tech and non-tech teams
• Fluent in Japanese and English (both written and spoken)

PREFERRED QUALIFICATIONS

• Experience driving adoption of new paid services or products
• Experience using data analysis tools and business intelligence platforms to drive decisions
• Experience developing and delivering training content to external stakeholders
• Experience with multimedia content creation and digital editing tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.