Design and implement comprehensive test plans to verify functional requirements, performance, and usability of both new and existing software products.
Collaborate with delivery team members, product management, and other stakeholders to integrate testing into the development process and provide valuable input on potential quality issues early in the SDLC.
Plan, create, execute, and automate test cases using specialized tools and scripts to ensure thorough testing of the software.
Document test results, analyze findings, and recommend corrective actions.
Manage defect (bug) tickets, including clear steps to reproduce and expected results. Advocate for the resolution of found defects.
Assist business stakeholders or end users in conducting user acceptance testing (UAT) to ensure the software meets business requirements.
Perform regression testing of system to ensure new functionality does not impact existing.
Perform regression, integration, functional, performance, manual, and exploratory testing to identify unexpected issues and gain a deeper understanding of the system.
Identify opportunities to reduce testing time and effort by automating repeatable tests. Enhance and maintain the test automation framework.
Ensure test environments are set up for optimal testing conditions.
Work with CI/CD pipelines to integrate automated tests into the build process.
Demonstrate knowledge of accessibility standards and guidelines (such as WCAG, ADA, and Section 508) and their application in software testing.
Utilize Agile/Scrum practices to enhance the development process.
Stay updated with the latest testing methodologies and tools. Research, recommend, and implement new testing technologies and practices.
Contribute and promote quality and testing best practices throughout the organization.
Collaborate and share information with other software QA engineers by participating in a community of practice.
Qualifications
Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
At least 5-8 years of development and/or QA testing experience.
Strong knowledge of software QA methodologies, tools, and processes.
Experience writing test automation scripts and designing and implementing test plans.
Familiarity with test automation frameworks (e.g., Playwright, Selenium, Cypress, Puppeteer).
Proficiency in at least one programming or scripting language (e.g., JavaScript, Python, Java).
Experience with SQL. Familiarity with RESTful API testing using tools like Postman or REST Assured.
Experience with application performance monitoring and observability tools (e.g., New Relic, Dynatrace).
Experience with defect tracking and test management tools (e.g., Jira, Azure DevOps).
Experience with Continuous Integration/Continuous Deployment (CI/CD) tools.
High attention to detail and excellent problem-solving skills.
Effective verbal and written communication skills for both technical and non-technical audiences.
Strong knowledge of agile practices.
Ability to work effectively in a team and take ownership of tasks.
Willingness to learn and adapt to new challenges.
Relevant certifications (e.g., ISTQB) are advantageous.