Exela Technologies

About Exela 

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring:

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Heading

Subheading

Normal

Sans Serif

Serif

Monospace

Job Description

Heading

Subheading

Normal

Sans Serif

Serif

Monospace

Customer Service Rep II

About this role

Key Responsibilities:

Ensures appropriate communication to operating departments including Conference Services, Catering, and Audio Visual. Checks all conference rooms before client arrives. Ensures rooms are set according to customer standards. Ensure Audio Visual equipment is set according to customer standards

Essential Job Responsibilities:

• Approve meeting request within clients conference room booking system
• Provide assistance to client when booking meetings or ordering refreshments
• Assist clients Recruiting and Marketing staff with planning large events
• Create and update the daily conference room booking list for onsite Hospitality Team.
• Train clients new hires on the conference room booking system
• Update clients Portal with yearly Refrigerator/Cabinet cleaning dates
• Greet and direct guest as they arrive for daily meetings and special events
• Adhere to business practice guidelines and policies
• Taking direction from Team Lead/Site Manager
• Keyboarding and windows environment PC skills required (Outlook, Word and Excel)
• Excellent communication skills both verbal and written
• Lifting up to 55 lbs with or without accommodations
• Willingness and availability to work additional hours if assigned
• Ability to effectively work individually or in a team environment
• Set up conference rooms for meeting
• Monitor multiple coffee break room

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.