Orlando Health

Position Summary

The Departmental Quality Specialist coordinates a variety of advanced and highly complex departmental-level quality activities and projects. This role will support of Flow Cytometry department here at ORMC.

Schedule: Monday through Friday; 8:00am to 4:30pm.

Successful candidates joining our TEAM will be eligible for:

• Outstanding Benefits with a 403(B) match for full and part-time employees.
• Retirement Savings plan.
• Paid Time Off plan.
• Education Assistance programs; Tuition reimbursement, Student Loan repayment program and Preferred Education Program.
• Maternity leave; 4 weeks yearly.
• Among many other benefit programs. Benefits do kick in from day one!

Responsibilities

This position performs core functions that may include, but are not limited to, the following:

• Provides advanced consultation to departmental team members to optimize use of information systems to include MediaLab, SharePoint, SWIFT, safety event reporting system, electronic temperature monitoring applications and others, as appropriate.
• Recommends system usage improvements to enhance departmental workflow and efficiency.
• Prepares the department for system upgrades or maintenance.
• Performs occasional informal end user system training on various departmental specific applications.
• Prepares a variety of complex to advanced custom reports using system vendor-supplied or supported exclusive of native SQL report writing tools.
• Develops non-networked worksheets and databases using Microsoft Office tools, limited to purposes of individual user

productivity improvement or departmental file-sharing.

• Participates in system implementation, maintenance, complex troubleshooting, and complex problem resolution as a subject matter expert under the lead of or in conjunction with Information Services.
• Supports end users regarding system problems, requests, and/or help as agreed upon with Information Services.
• Organizes and coordinates system level policy reviews and revisions, both patient care and laboratory specific policies.
• Monitors system performance and reports problems to Information Services for subsequent vendor follow-up if/as necessary.
• Serves as the department's Safety representative and organizes activities, education and necessary subcommittees for safety.
• Assists the Laboratory with maintaining and achieving compliance with regulatory requirements including Joint Commission and the College of American Pathologists.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other

federal, state, and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Qualifications

Education/Training

Bachelor’s degree in healthcare or related field required.

Licensure/Certification

Hold Nationally recognized certification (MT, ASCP, CLS or NCA) by the American Society of Clinical Pathologist (ASCP) eligible.