The Institutional Data Analyst plays a crucial role in leveraging data to inform decision-making, enhance institutional effectiveness, and increase operational efficiency. This position focuses on automating reporting processes and creating efficient data workflows to improve data accessibility for stakeholders. The analyst is responsible for ensuring the accuracy and integrity of data, thereby providing decision-makers with timely, actionable insights presented in a clear, usable format. By streamlining data consolidation and reporting, the role supports evidence-based planning and continuous improvement across the university. The position requires a high level of accuracy, extraordinary attention to detail, solid proofreading skills, the ability to multi-task and meet deadlines, and the ability to adhere to ethical and legal standards in institutional research.
Automated Workflows
Develop and maintain automated reporting workflows and tools to streamline routine data reporting processes. Identify opportunities to improve the efficiency and accuracy of recurring reports through process automation and scripting.
Data Collection & Quality
Integrate data from multiple sources (student information systems, surveys, external databases), then clean and validate it to ensure a high level of data accuracy and integrity. Implement data quality checks and maintain standards to guarantee reliable information for analysis. Collaborate with data stewards (e.g. Registrar, Student Financial Aid, HR, etc.) to understand data definitions and resolve data anomalies/questions. Document the process for creating all routine electronic reports generated.
Data Analysis & Insights
Conduct benchmark analysis comparing UTC data with data from comparable, peer institutions. Respond to ad-hoc requests for data or analysis from campus stakeholders, providing accurate and official information in a timely manner. Serve as a resource on data issues and promote data-informed decision practices throughout the institution.
Data Visualization & Access
Design and produce interactive dashboards, reports, and data visualizations (using tools like Tableau or Power BI) that make complex data easily accessible and understandable for end-users. Ensure data is presented in a consistent, user-friendly manner to support decision-making across departments.
Reporting & Compliance
Prepare required institutional reports (e.g. IPEDS, UT System, THEC, and other federal/state reports) accurately and on time. Ensure all compliance data submissions meet defined standards and deadlines.
Continuous Improvement
Stay informed on best practices in data analytics and higher education. Proactively recommend and implement improvements to data collection methods, reporting procedures, and information workflows to enhance overall data usability and efficiency. This may include adopting new analytical tools, refining data definitions, or updating documentation to support data governance standards.
The ideal candidate will possess the following:
Review of applications will begin March 31, 2025 and continue until the position is filled. Applications received by this date will receive priority consideration. A cover letter and resume are required for consideration for this position. The cover letter should be included in the same document as your resume and should specifically address your interest in this position and highlight related skills and experience. Anticipated hiring salary is between $55,000 and $63,000, depending on experience. The Office of Planning, Evaluation, and Institutional Research will be unable to sponsor any employment visas for the position.
Minimum Qualifications: Bachelor degree in Psychology, Data Science, Computer Science, Information Systems, Business Administration or relevant field. At least 2 years of experience in data analysis, reporting, or data management, ideally working with complex data systems or large datasets. Experience working directly in Institutional Research/Institutional Effectiveness, Assessment, and/or Data Analytics/Business Intelligence offices.
Preferred Qualifications: Master degree in Analytics, Education, Psychology, Business or relevant field. Prior experience working in a higher education Institutional Research office or similar environment is highly desirable; Familiarity with standard higher-education reporting and survey requirements (such as IPEDS reporting, accreditation data submissions, or National Student Clearinghouse reports). This includes understanding definitions of common institutional metrics and ensuring consistency in reporting these figures.
The University of Tennessee at Chattanooga is in the heart of one of Tennessee’s largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs—at both the master's and doctoral levels. UTC and Chattanooga—nationally recognized for its downtown redevelopment and wealth of outdoor recreation—are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.
Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.
UTC is a driving force for achieving excellence, and our mission is to actively engage students, faculty and staff; embrace diversity and inclusion; inspire positive change; and enrich and sustain our community.
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