CBIZ

CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 21 major markets coast to coast. 

CBIZ strives to be our team members’ employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Essential Functions and Primary Duties

• Assist internal and external clients with requests and problems in a timely manner
• Support inbound call queue handling client calls to process payroll, enter payroll information, and answer questions for clients in multiple states
• Learn and maintain knowledge of payroll processing system to develop a trusted relationship with our clients
• Responsible for payroll and audit functions of multiple clients
• Balance respective payrolls based on year-end calendar by defined due dates
• Prepare off-cycle payrolls and manual checks as necessary
• Input data into software within required deadlines accurately
• Manage email correspondence
• Record necessary changes/updates as appropriate
• Ensure all internal controls and procedures are followed for accuracy
• Additional responsibilities as assigned

Preferred Qualifications

• Bachelor’s degree
• Minimum 2 years relevant work experience, preferably in the payroll TPA industry

Minimum Qualifications

• High School Diploma or GED required
• Acute detail and accuracy skills
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Excellent customer relation skills
• Proficient use of applicable technology
• Ability to work in a team environment as well as independently
• Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks

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