Salary Range: $17.00 To $19.00 Hourly
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabins Big Bear, California location.
Job Purpose:
The lodgekeeper's responsibilities include cleaning, pressing, and folding linens and other textile articles. You should also be able to keep a record of which items belong to whom.
To be successful as a lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.
Lodgekeeper Responsibilities:
- Sorting, washing, drying, pressing, and folding linens and other textile items.
- Removing stains from linens using the appropriate procedures and approved cleaning products.
- Performing general cleaning tasks like mopping and sweeping.
- Keeping an updated inventory of laundry detergents and linens.
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility remains clean at all times.
- Anticipating and responding to customers' queries, concerns, and complaints.
- Troubleshooting technical issues
Lodgekeeper Requirements:
- High school diploma or equivalent is advantageous.
- Prior experience in a similar role is preferable.
- Familiarity with cleaning detergents and laundering equipment.
- Ability to stand for long periods.
- Capacity to lift up to 20 pounds unaided.
- Basic arithmetic skills.
- Outstanding organizational and time management skills.
- Excellent analytical and problem-solving skills.
- Personable disposition with a knack for customer service.
- Available to work night shifts and on weekends.
- Valid driver's license and reliable transportation are required.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading abilities are used often when completing paperwork, logging issues/complaints/requests/information updates, etc.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Paid sick leave
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
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