Digital and Multi-Channel Engagement Manager

Abbott

JOB DESCRIPTION:

Main purpose of roles:

  • This role is designed as a center of excellence to collaborate with stakeholders including Marketing, Sales, Medical and provide them guidance on executional excellence of multiple workstreams including digitally-driven marketing (above the line and below the line media) and multi-channel engagement to ultimately drive meaningful interaction and engagement with Healthcare Professionals and patients. This is a B2B and B2C role.
  • The job holder is expected to possess combination of strategic level with insightful understanding of brand plan and ability to translate this understanding into precise execution

Main responsibilities:

Multi-channel Engagement (MCE):

  • Lead multi-channel HCP marketing strategy/actions plan and launch new tools and transformation programs to ensure growth of customer interactions.
  • Ensure global MCE framework is adapted. Build tracking, analysis and insights to improve MCE. Working closely with cross-functional teams and regional teams to ensure action plans are well implemented
  • Deploy key global program in beyond-the-pill service (a:care). Ensure country key objectives regarding KPIs are met, platforms developed, analysis, content implemented.

Digital Marketing (Consumer/Patient):

  • Develop digital performance strategies aligned to Brand Plan
  • Drive DTC consumer integration communication strategies for key consumer brands. Ensure consumer brands digital assets and Abbott branding identity.
  • Monitor execution and implementation of the brand plans through digital. Drive best practice across brands. Ensure analysis, reporting, alignment with cross-functional and regional/global teams.
  • Drive improved processes for greater business impact and efficiency of spend.
  • Drive culture and practice of campaign optimization and campaign performance management.

E-Commerce:

  • Drive e-commerce growth performance through development of online pharmacies and telehealth/telemedicine
  • Partner closely with Trade and Marketing teams to drive transformation and build e-commerce competence

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

Work Experience:

  • Minimum of 6-8 years experience in performance Digital Marketing and E-commerce in a regulated industry (healthcare or pharma preferred, but not required)
  • Experience in digital transformation of marketing and sales (including e-sales)

Professional Skill:

  • Strong digital knowledge with high business sense to drive for results.
  • Strong change management skills
  • Ability to adapt MCE/Digital/E-commerce knowledge into different categories with regulatory barriers and build a selective but highly impactful mix.
  • Proven success in brand strategy and integrated marketing communications
  • Ability to lead, convince, change and inspire field-force for implementation of marketing programs
  • Strong collaboration with key internal functions in development and tracking implementation of marketing programs
  • Exceptional speaking/written communications skills
  • Strong project management and reporting/insights sharing skills

Behavior/ Leadership Skill:

  • Excellent interpersonal and collaboration skills.
  • Agile adaptive mindset and way of working
  • Strong results-oriented attitude
  • Self-starter, with bias for continuous improvement

Language Skill:

  • Advanced written and spoken English proficiency
  • Tagalog

Computer Skill:

  • Able to utilize MS computer programs such as Excel and PowerPoint to communicate, present, compile, build, analyze and consolidate data.

MINIMUM EDUCATION REQUIRED

  • University/ Post University degree in Business or Marketing
  • MBA is an advantage

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Product Management

DIVISION:

EPD Established Pharma

LOCATION:

Philippines > Taguig City : Venice Corporate Center

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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Confirmed 16 hours ago. Posted 30+ days ago.

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