Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
- Minimum 6-8 years of relevant and current experience administering, troubleshooting and
- maintaining Cisco ASA firewall, Cisco IPS and Bluecoat Proxy SG environments.
- Sound understanding of network principles such as routing, NAT, VLAN/PVLAN, subnets,
- ARP and associated command line tools such as tcpdump. • Experience building and
- supporting IPSec Site-to-Site VPN tunnels.
- Knowledge and understanding of information risk concepts and principles, as a means of
- relating business needs to security controls
- Awareness of mainstream operating systems
- Experience working in a virtual team, with ability to have a positive and impacting influence
- on activities from a distance.
- Experience working in a Global team-oriented collaborative environment.
- Strong written and verbal communication skills.
- Experience in a 24/7 high availability environments and able to participate in off hours oncall
- support rotations.
- Self-motivated and proactive.
- Working knowledge of ITIL. Major Accountabilities
- Scheduling and implementing changes for firewall, IPS and proxy systems; Maintaining
- systems such as upgrades and patches.
- Addressing and resolving incidents for reported or observed problems. Escalating
- advanced incidents as necessary. Ensure tickets are managed in accordance with SLAs.
- Monitoring systems for operational faults or issues, performance, or functionality issues.
- Taking prescribed actions to address and escalate as necessary.
- Perform initial incident resolution, troubleshooting and functionality validation of systems.
- Maintain procedural and operational documentation and help create new documents as
- needed.
- Ensure all appropriate monitoring of systems is in place to assess availability, efficiency,
- and impending signs of issues. Ensure alerting is occurring as appropriate
- Ensure effective and efficient request handling and escalation policies and procedures are
- being utilized.
- Follow Global Change Management process to safeguard stability and reliability.
- Proficient understanding and experience using configuration management and/or diagnostic
- tools, monitoring applications, and performance analysis tools
Qualifications
Cisco ASA firewall, Cisco IPS, and Bluecoat Proxy SG environments & Working knowledge of ITIL.
Additional Information
- U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
1.This is a Full-Time & Permanent job opportunity for you.
2.Only US Citizen Green Card Holder GC-EAD,& TN can apply.
3.No H4-EAD L2-EAD OPT-EAD, H1B candidates please.
4.Please mention your Visa Status in your email or resume.
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