Serco

Serco - HMP Fosse Way

Permanent, Full time, (40 hrs p/w - Mon -Fri)

£24,144.00 + Excellent Corporate Benefits Package

Serco have a fantastic opportunity for a People Hub Administrator to join the team at HMP Fosse Way. 

In this role you will be working as part of the People Hub team, ensuring effective management of staff absence procedures in line with company policy and accurately record all data across all departments. You will ensure Senior Managers are updated daily, supporting the Contract Administrator with various absence tasks, working collaboratively and in a timely manner.

We seek a self-motivated individual with a strong background in HR and Administration, who excels in using their own initiative and is a great team player.

General Responsibilities: 

Day to day tasks:

• Managing an updating the Absence management log in line with Serco policy
• Scheduling, attending and completing minutes for the weekly Absence meeting
• Compiling and sending correspondence to employees in line with AWOL policies
• Managing and updating staff profiles
• Working closely with the Work Force Management Team to ensure all updates are correct
• Working closely with Managers to ensure actions are followed up in a timely manner
• Overseeing functional mailboxes

Performance and Key Metrics:

• Contribute to the delivery and achievement of all performance measures, contract outcomes and locally agreed targets including KPI’s/CDIs as outlined in your personal development review.
• Adhere to the Code of Conduct.

General:

• Comply with all policies, procedures and legislation applicable
• Commit to personal training and development to ensure skills and knowledge are maintained at the appropriate level. 

What you’ll need to do the role: 

• GCSEs – Maths, English
• Good IT literacy – Systems, Excel, Word
• The ability to communicate effectively both verbally and in writing, with all grades
• Collaborative team worker
• Solid organisational skills, with the ability to coordinate workload based on deadlines
• Sound ethical and professional standards
• Confident and credible
• Can demonstrate ability/experience in working within a busy environment.
• Must be able to multi-task varied and demanding workloads.

What we offer: 

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.