UTMB Health

The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice Department (TJJD).

JOB SUMMARY:

Provides language assistance by means of American Sign Language or other manual sign system for all medical communications between UTMBs staff and patients, patients' families, and visitors.

ESSENTIAL JOB FUNCTIONS:

• Contributes to the overall success of the UTMB Language Assistance program by serving hearing impaired or deaf patients and visitors, using American Sign Language or other manual sign system in classrooms and lecture halls, presentations and clinical settings.
• Facilitates telephone conversations.
• Coordinates contract interpreter services.
• Performs as a program advocate and resource person for sign language clients.
• Acts as liaison between staff and patient/visitors to meet their needs.
• Supports cross-cultural communication throughout the institution by sharing cultural factors influencing health behaviors.
• Actively participates in documentation of effort in clinical and departmental records as directed.
• Follows institutional and departmental policies and procedures in all situations.
• Adheres with interpretation guidelines based on evaluation criteria in the bilingual competencies.
• Provides support to and collaborates with bilingual staff in meeting collaborative goals in patient-centered communications.
• Adheres to internal controls and reporting structure established for the department.
• Performs other related duties as required.

EQUIPMENT:

Standard office equipment.

WORK ENVIRONMENT:

Located within the confines of a prison, jail or juvenile detention center. Security clearance is required; pre-employment drug testing is also required.

May be required to work varying hours to accommodate Interpreter Services.

REQUIRED EDUCATION/EXPERIENCE:

• High school diploma from an accredited school, or GED.
• Certification in American Sign Language (ASL) at level three (NAD) or advanced level (DARS).
• Three (3) years experience in facilitating American Sign Language.

Salary is commensurate with years of relevant work experience.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans, and individuals with disabilities.

Compensation