John Jay College of Criminal Justice

POSITION DETAILS

New York City College of Technology (City Tech) of the City University of New York (CUNY) is a comprehensive college in downtown Brooklyn, offering associate and baccalaureate degrees. We are the largest public college of technology in New York State. City Tech is an exceptional college that goes beyond traditional class offerings to create a high-tech, hands-on educational experience for its students to prepare them for rapidly changing professions in a rapidly changing world.

ASAP and ACE programs help students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP|ACE program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and monthly MetroCards for all students. Further information is available at www.cuny.edu/ASAP.

Reporting to the ASAP|ACE Program Manager – Collaborative Strategies, the Program Specialist for Student Engagement will assist with strategizing and implementing student engagement efforts. They will work closely with all program staff on initiatives and interventions that support and promote student success and increase access to academic and personal resources.

Responsibilities will include, but not be limited to:

• Develop engagement strategies to support student success and assist program in meeting retention goals and benchmarks.
• Document and track student participation in engagement efforts, in relation to student retention.
• Connect new and continuing ASAP|ACE students to campus resources, scholarships, both internal and external engagement opportunities.
• Develop and facilitate student success workshops, panels, events on various topics, e.g. graduation celebrations, time management, test anxiety, college transition, co-curricular involvement, and experiential learning, etc.
• Monitor and provide follow-up to student communications for exited, re-engaged and probation populations.
• Serve as the primary coach for the peer mentoring program.
• Provide advising and mentoring support to a cohort of students (up to 50 students) as needed.
• Assist with alumni program events and activities planning.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Bachelor’s degree in an appropriate discipline and four years' related experience.

PREFERRED QUALIFICATIONS

• A master’s degree in Psychology, Counseling, Educational Administration, Educational Psychology and/or Social Work is preferred, and may be substituted for two of the four years’ of related experience.
• Experience working with comprehensive (associate and baccalaureate) college students, especially in special programs with a cohort-model.
• Demonstrated experience developing, coordinating and facilitating engagement experiences for students aimed at increasing persistence and retention.
• Demonstrated ability to work collaboratively across multiple program units with various stakeholders, and to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members.
• Experience with CUNYfirst or PeopleSoft/Oracle student information system preferred.

CUNY TITLE OVERVIEW

Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at www.cuny.edu/ASAP.

The ASAP Advisor is a member of an integrated College team providing individual academic, career and related support to an assigned group of college students as they progress through the program.

• Delivers comprehensive advisement support services to an assigned group of students through degree completion
• Conducts workshops and group advisement on topics of relevance and interest
• Reviews student progress and tracks student use of academic support services
• Conducts regular outreach to faculty and other college staff as needed to support student success
• Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs
• Supports annual recruitment of students
• Organizes periodic special events and programs for students, faculty and staff
• Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$57,621 - $66,212. Salary commensurate with qualifications and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).

CLOSING DATE

Open until filled, with review of applications to begin on or after April 1, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.