Position at LHH (Global)
LHH BV
Job title: Candidate & Consultant Experience Specialist
Working regime: min. 80%
Contract: Limited duration (12-months)
Direct Reports: None
LHH, the world’s largest HR solutions company, accompanies employees in their professional change and development. We have been doing this for over 50 years with passion, customer orientation, team spirit, entrepreneurship and responsibility and are now looking for a committed personality to temporarily strengthen our team in the Netherlands as:
Candidate & Consultant Experience Specialist
In this hands-on, multidisciplinary role your mission is to provide excellent support to our candidates, coaches/consultants & colleagues. Whether this is on getting the candidates enrolled in their program, assigning them to the best consultant and/or planning and organising events; you represent LHH in the best way possible.
Main focus
Daily contact with candidates to inform them about our services & activate them in the program
Providing day-to-day operational and admin support to the team
Planning of various workshops, webinars & networking events
Building a strong network with hiring managers, external employment agencies and search firms and leverage relationships within the Adecco brand ecosystem
Main tasks
Support our candidates by introducing LHH to them, answering their ad hoc questions, matching them with our coaches/consultants etc.
Support associate/freelance coaches by helping them with any questions or problems related to their delivery
Local candidate event/webinar/workshop/career fair coordination & promotion
Various administrative & business support tasks (IT troubleshooting, platform testing, translations, document formatting, invoice validation reporting, job advertisement uploads on social media...)
Provide candidates with regular updates on trends in the labour market by creating monthly job bulletins
Provide consultants & coaches with regular updates on LHH tools, processes, implementations etc by creating bi-monthly newsletters
Build relationships with external HR community (Client side, Recruitment Agencies, etc.)
Collect and share job opportunities directly from recruiters and hiring managers (incl hidden jobs)
Candidate & Job matching
Expand our alumni network by updating & promoting our LHH Nederland Network LinkedIn community
You have
Min. 2 year of experience in administration and general interest in HR services
Interest in trends of the labour market
Strong communication and motivation skills
Excellent telephone manners
A high EQ as our candidates sometimes go through a very difficult period after dismissal
High social competence, ability to build long-term business relationships
A commercial flair and consulting competence
High service and quality orientation
The ability to speak to candidates at all levels and respond appropriately to various emotions that may be presented
A demonstrable track record of good organisation skills with the ability to multitask and prioritise
An independent and goal-oriented way of working
A flexible and a “can do” attitude
Advanced PC skills with the ability to pick up internal systems quickly and effectively (MS 365 Office, plus various proprietary systems)
Fluent in spoken and written Dutch & English
People would describe you as
Someone helpful with a positive, self-starter attitude
A team player, flexible and a strong communicator
Accessible: People feel welcome with you
Pragmatic, hands-on, with good attention to detail and with strong organizational skills
Having the highest level of integrity
Tech Savvy, proficient in the use of modern technology and easily master navigation in new systems
Someone who feels like just doing your job is not enough, you want to make a difference in the lives of people - you are service-minded and a true problem solver.
Working culture
We are proud to have a unique operating environment and culture: We are committed to making a difference, going the extra mile, and we hold ourselves personally accountable for our clients’ success.
Our DNA? Sincere interest, heart for the business and each other, creative mindset, entrepreneurial, flexibility, ownership and integrity. We work hard, challenge each other and laugh a lot!
Employment specifications
Contract of limited duration (12 months)
Min 32h/week
Location:
Candidate & Consultant Experience Specialist Netherlands1
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