Oracle

Oracle Hardware Platform Development Engineering is seeking a highly driven Principal Diagnostics Engineer to join our team. In this role, you will play a critical role in the testing, debugging, and optimization of Oracle’s rapidly growing cloud server platforms. Your expertise in diagnostic software development and system-level debugging will help to drive the reliability and efficiency of Oracle’s next-generation cloud infrastructure.

As a Principal Diagnostics Engineer, you will be responsible for, but not limited to:

• Design and implement state-of-the-art diagnostic software for our upcoming generation of cloud servers and systems crucial for testing various server subsystems and swiftly identifying potential issues. 
• Responsibilities encompass evaluating system architectures and proposing diagnostic implementation strategies, ensuring robust testing, scalability and user-friendly environment.
• Participating in platform definition, analysis, and bring-up, ensuring seamless integration of diagnostics into the development lifecycle.
• Collaborating with in-house engineering teams, including system architects, firmware developers, and validation engineers, to define and refine diagnostics features.
• Integrate new diagnostic functionalities, rectifying bugs, debugging issues, and delivering solutions to mitigate problems.
• Supporting development program managers with technical assessments and planning, offering expert insights into diagnostic requirements.
• Working closely with third-party component suppliers, partners, and internal teams, including hardware/software development, quality assurance, cloud orchestration, and security compliances, to enhance system reliability.
• Participating in hardware platform security evaluations, ensuring diagnostic coverage for potential vulnerabilities.
• Providing guidance to internal Oracle teams on system diagnostics, failure analysis, and monitoring strategies, supporting large-scale cloud deployments.
• Assisting Oracle Cloud and Support teams in root-cause analysis of hardware/software failures, leveraging lab replication, remote debugging, and in-depth telemetry analysis.
• Partnering with Oracle manufacturing teams to ensure that hardware is secure and rigorously validated, meeting deployment standards for Cloud customers.

Required Skills: 

• Proven expertise in C programming and embedded system software development
• Skilled in developing software tools to test CPU, GPU, memory, storage, and networking components, diagnose hardware failures, detect overheating, monitor abnormal power consumption, and collect telemetry data.
• Good understanding of CPU/GPU architectures, chipset programming, and expertise in modern server architectures, including x86 and ARM-based platforms, with knowledge of multi-vendor system integrations.
• Familiar with NVDIA and AMD GPU architectures
• A strong understanding and experience running firmware and system diagnostics tools using BMC firmware, UEFI/ BIOS and Linux tools. Skilled in scripting to customize tests.
• Experience with early-stage platform bring-up, including prototype GPU, CPU, and memory subsystem debugging, as well as firmware and platform-level diagnostics.
• Strong communication skills, capable of clearly articulating technical challenges across engineering teams and succinctly explaining issues and solutions to executive leadership.
• Creative and analytical mindset, with the ability to isolate issues to their root cause and devise effective, timely, and scalable solutions.
• Three to five years’ experience in embedded systems/diagnostics SW development for server platforms 
• BS/MS 

Preferred Skills: 

Experience and understanding of the latest high-speed busses and interconnect used in modern Compute and AI platforms. Familiarity with their startup connectivity and operational robustness.

• Demonstrated knowledge of "low-level" system component interfaces, including, but not limited to, e.g.
• High-speed: PCIe, CXL
• Low speed: SPI, eSPI, I2C (incl. SMBus, PMBus), LPC, etc.
• Demonstrated knowledge in Memory Technologies like DRAM, DDR, EEPROM. Cache
• Demonstrated knowledge in Storage Types: NVMe, SATA, SAS. HDD vs SSD 
• Experience installing NVIDIA tool kit and hands on using CUDA.
• Familiar with FPGA intercommunication, telemetry sensors, VRDs 
• Experience programming in multi-core environment
• Multiprocessing and Multithreading programming
• Experience with Memory test and Storage test algorithms
• Hands-on in Python programming and bash scripting
• Familiarity with open BMC and Open Compute Project concepts

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of engineering or related experience.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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