Scheduled Hours

40

Position Summary

The Division of Allergy & Immunology is seeking a highly organized and experienced Registered Nurse - Nursing Supervisor to lead a team of Clinical Nurse Coordinators (CNCs) who support patient care through phone triage, managing biologic therapy prescriptions and prior authorizations, coordinating lab work, responding to patient inquiries, and providing education on diseases and treatments. This is a working supervisor position, meaning the Nursing Supervisor will not only lead and manage the team but also perform nurse coordinating duties alongside the staff.

A successful candidate will have a minimum of three years of experience in a management or supervisory role as well as consistent relevant experience in an outpatient clinic, phone triage, and prior authorization. The ideal candidate will also assist with developing policies and procedures to champion best practices.

Position provides day-to-day/frontline supervision, coordination, and assignment functions for patient care staff and patient treatment.

This position has the opportunity to be hybrid after satisfactorily completing 60 days of employment.

Job Description

Primary Duties & Responsibilities:

• Supervises nursing staff, including hiring/firing responsibilities, performance appraisals for subordinates, and initiating disciplinary action.
• Coordinates patient services with physicians and staff to provide quality care in effective manner, conducting rounds to ensure quality of patient care delivery.
• Facilitates educational opportunities and quality improvement activities for staff to ensure compliance with medical school and regulatory guidelines.
• Assigns/coordinates activities and duties of staff orienting new staff and advising administration of conditions and performance issues.
• Provides direct patient care as needed, including development of patient care plans, administering medication, vitals, phlebotomy, monitoring IV therapies and maintaining records in accordance with approved nursing techniques.
• Promotes/maintains good public relations with patients and families, acting as liaison between other departments.
• Provides appropriate counsel to patients/families explaining medications, procedures and teaches care to ensure continuity of care and promote health care maintenance.
• Monitors supplies/equipment ordering/repairing as required.
• Performs Clinical Nurse Coordinator duties alongside staff, including phone triage, responding to patient portal messages, managing biologic therapy prescriptions, prior authorizations, and coordinating lab work.
• Reviews and optimizes workflows to improve efficiency, standardize procedures, and ensure consistency across the team while maintaining flexibility where necessary.
• Monitors patient outcomes and team performance metrics, making necessary adjustments to workflows or processes to continuously improve care delivery.

Working Conditions:

Job Location/Working Conditions

• Normal office environment
• Exposure to blood-borne pathogens
• Requires protective devices
• Patient care setting
• Direct patient care setting

Physical Effort

• Typically sitting at desk or table
• Typically standing or walking
• Typically bending, crouching, stooping
• Occasional lifting (25 lbs or less)

Equipment

• Office equipment
• Clinical/diagnostic equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

A diploma, certification or degree is not required.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:

Nursing (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Graduate of an accredited nursing program, plus a minimum of 2 years of related nursing experience.
• Current LPN or RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

Education:

B.S. - Bachelor of Science - Nursing, B.S.N. - Bachelor of Science in Nursing

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Active Listening, Allergy and Immunology, Communication, Critical Thinking, Cross-Functional Teamwork, Customer Empathy, Education Resource Development, Epic EHR, Family Support, General Nursing, Good Clinical Practice (GCP), Health Insurance Portability & Accountability Act (HIPAA), Interpersonal Communication, Leadership, Nursing Practice, Organizing, Patient Care, Patient Care Management, Patient Care Services, Patient Education, Staff Hiring, Supervisory Management

Grade

S28

Salary Range

$71,300.00 - $128,400.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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