Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend.
We're a fast-growing team that helped scale category-defining companies like Airbnb, Meta, Salesforce, Databricks, Apple, Google, and Ramp. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!
Your Role
We're seeking a highly motivated and hands-on Solutions Engineering Manager in London to lead and inspire our current EMEA team. You won't just be managing; you'll be in the trenches with your team, understanding our product deeply, and directly contributing to winning deals. You'll be a key player in driving Zip's growth across the region, partnering directly with sales leadership to achieve ambitious targets. This is not a traditional people manager role; it's a player-coach role where you'll lead by example, demonstrating excellence in pre-sales execution.
Your Responsibilities
Lead and Develop: Build, mentor, and inspire a high-performing team of Solutions Engineers. Provide coaching, guidance, and strategic deal support to ensure consistent success. Foster a culture of collaboration, accountability, and continuous improvement.
Drive Sales Execution: Partner with Sales leadership to develop and execute winning sales strategies. Actively participate in key deals, providing technical expertise and strategic guidance.
Own the Technical Win: Ensure your team consistently delivers compelling product demonstrations, proofs-of-concept, and technical presentations that showcase the value of Zip to prospective customers.
Product Expertise: Maintain a deep understanding of Zip's product capabilities, roadmap, and competitive landscape. Be able to articulate the value proposition to both technical and business audiences. Be able and willing to jump in and do demos yourself.
Feedback Loop: Act as a key conduit for feedback from the field to the Product and Engineering teams. Advocate for customer needs and contribute to the product roadmap.
Our Leadership Values:
Qualifications
Nice to Haves
At Zip, we’re committed to providing our employees with everything they need to do their best work.
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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