Vodafone

Join Us

Join Our Team as an OSS 2nd Line Operations Engineer! ????

Are you a tech-savvy professional with a passion for supporting and improving OSS applications? We're looking for a skilled OSS 2nd Line Operations Engineer to join our dynamic team. In this role, you'll ensure the high availability of services, develop automation scripts, and optimize existing working methods.

What you’ll do

• Provide support and collaborate with software developers to enhance OSS applications.
• Ensure smooth transition of solutions from development to operational environments through validation, testing, and implementation.
• Operate and maintain high availability of services, regularly developing automation scripts.
• Implement changes and maintenance works on software solutions, writing implementation documents and changes to current configurations.
• Manage incidents, problems, and service requests, including implementing workarounds.
• Perform daily health-checks and continuously seek to improve existing platforms and services.
• Deliver technical support for OSS applications (2nd Line support), ensuring on-call availability.
• Identify improvement and automation opportunities.
• Assist in building knowledge and skills throughout the team to continuously improve service to customers.

Who you are

What We're Looking For: 

• Good understanding of ITIL, DevOps principles, and Agile methodology.
• Operational knowledge to debug and troubleshoot application issues on Linux servers.
• Knowledge of deployment methods using CI/CD (Jenkins) and version control (Git).
• Basic understanding of Docker, Kubernetes, APIs, and Weblogic.
• Working experience with SQL.
• Proficiency in programming/scripting languages like Bash and Perl.
• Basic knowledge of IP Networking and Telecom architecture and protocols.
• Excellent communication and presentation skills in English.
• Experience in a multinational environment.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Why Join Us?

• Innovative Environment: Work with cutting-edge technologies and be part of a forward-thinking team.
• Career Growth: Opportunities for professional development and career advancement.
• Collaborative Culture: Join a supportive and collaborative team that values your input and expertise.

If you're ready to take on new challenges and make a significant impact, apply now and be part of our exciting journey!

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.