City of Cleveland, OH

Description

Residents First Right-of-Way Code Enforcement Administrator

Mayor Justin M. Bibb is hiring a team of leaders to join the Mayor’s Office of Capital Projects. We are building a team that reflects the diversity of our City and are committed to delivering a modern and responsive City government to bring City Hall into the 21st century. The City of Cleveland has a proud history as the birthplace of the Environmental Protection Agency, the healthcare capital of the world and the home of manufacturing. It is that ingenuity, grit and resilience that we share as Clevelanders that will drive the new wave of leadership and innovation in our City. Mayor Justin Bibb’s vision for Cleveland is to become a national model for city management, police reform and neighborhood revitalization. This is our moment to lead. It is time to take our City’s proud heritage to the next level by investing in homegrown talent and attracting new talent to the City. The City of Cleveland employs over 8,000 people dedicated to public service and we are looking for emerging and experienced leaders to help us move forward. Join us today as we shape our future.

The Residents First program was created in 2024 by the Department of Building and Housing to safeguard residents against poor property conditions created by absentee property owners and landlords. The Residents First legislation requires, among other things, that vacant and leased properties are registered and inspected on an annual basis, including inspections for sidewalk violations. Residents First Right-of-Way Code Enforcement Administrator through the Mayor’s Office of Capital Projects will dedicate resources to right-of-way code compliance and provide residents with a point of contact that will handle all questions related to the Public Right-of -Way.

Examples of Duties

Under administrative direction, is responsible for planning and adminstering a specific project or program for a City department. Serves as the administrative supervisor on projects or programs. Plans, assigns, supervises, and reviews activities of subordinate personnel. Monitors the project or program's operating budget and assists in the annual preparation of same. Designs, implements, and monitors procedures utilized in program evaluation. Develops and secures commitments from other City departments and agencies to provide services to program participants. Provides technical assistance or reviews program policies and procedures. Maintains current information and oversees the preparation of project status reports. Prepares financial and narrative reports and program applications. Communicates project/program status and information to municipal officials and/or public and private entities. May supervise employees assigned to the respective project. Performs other related duties as required.

Minimum Qualifications

A High School Diploma or GED is required. A Bachelor's Degree from an accredited four year college or university in Business or Public Administration, Social Sciences, or closely related field preferred. Two (2) years of full-time, paid, progressively responsible experience in program administration is required. Must be able to lift and carry thirty (30) pounds. A valid State of Ohio Driver's License is required.

Supplemental Information

ADDITIONAL DUTIES:

• This employee will be the primary source of communication for any right-of-way questions, complaints or 311 inquiries from residents.
• Answer phone calls from residents concerning complaints not associated with construction programs. 
• Request permitting inspectors as needed for field verification.
• Follow up on requests for information by members of City Council or from Section Chief of Right-of-Way Permitting and Enforcement.
• Coordinate the drafting and submission of violations and citations.
• Ensure that the inspector of record continues the violation or citation process to keep all violations and citations moving forward. 
• Manage sidewalk inspection program for all rental properties in the City of Cleveland.

1. Ensure citations are enforced for all rental properties that are not in compliance.

• Attend the Board of Right of Way Appeals (BORA) meetings.

1. Coordinate with Board when a meeting needs to be held.
2. Assist Board with creating ruling letters resulting from meetings.

• Submit weekly reports on progress of all violations and citations.
• Create plan to proactively ensure that permit renewals for the Temporary Right-of-Way Outdoor Occupancy Permits for Patios and Parklets Streetscape Amenities, and other permits as needed are actively being pursued.
• Determine best practices for enforcing penalties pertaining to Right-Of-Way Permitting and Enforcement Section.
• Work with Section Chief of Right-of-Way Permitting and Enforcement concerning updating ordinances as needed to ensure ordinances are clear on compliance and enforcement.

PREFERRED QUALIFICATONS:

• Experience with sidewalk or roadway construction.
• Analytical skills, organizational skills, excellent customer service abilities, and outstanding oral and written communication skills.
• Knowledge of standard office procedures, practices, and adept use of technology tools.
• Dedicated to maintaining high ethical standards.
• Experience with Accela, Excel, Pegasus and Cityworks.
• Knowledge of right-of-way accessibility opportunities and challenges.
• Bilingual speakers welcome, either Spanish or Chinese (Mandarin or Cantonese) preferred.
• Ability to relate to and work effectively with persons of diverse racial, ethnic, gender, sexual preference or orientation, religious and socioeconomic backgrounds.

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.