Cleveland Clinic

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Health Unit Coordinator (HUC) - Neurology Stepdown Unit

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

H62/H63 Neuro Stepdown-Main Campus Hospital

Job Code

B12012

Shift

Nights

Schedule

7:00pm-7:30am

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

Cleveland Clinic’s H62/H63 Neurology Stepdown Unit cares for diverse populations of neurological and medical-surgical patients. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, visitors and employees to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. 

A caregiver in this position works nights from 7:00PM – 7:30AM. 

A caregiver who excels in this role will: 

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 
• Respond to patient call lights and make rounds. 
• Assist with processing patient admissions, transfers and discharges. 
• Assist patients and families with wayfinding and direct them to available resources. 
• Assemble and maintain patient medical records and other documents related to patient care. 
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

Minimum qualifications for the ideal future caregiver include: 

• High School Diploma or GED 
• One year of experience in a customer service-related role 
• Experience with typing, computer training or equivalent 

Preferred qualifications for the ideal future caregiver include: 

• College Degree 
• Microsoft Office experience 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Full range of motion, manual and finger dexterity and eye-hand coordination
• Frequent data entry, standing and walking for extensive periods of time
• Normal or corrected speech, hearing and vision
• Some exposure to communicable disease or body fluids

Personal Protective Equipment:

• Follow standard precautions using personal protective equipment as required

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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