American Water

Requisition ID: 107702 

Share Our Purpose. Be Yourself. Feel Valued. 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

The Cross Connection Specialist is responsible for the administration of the local cross connection control program to ensure compliance with State regulations relating to cross connections and backflow prevention.

Key Accountabilities

Responsible for the development and maintenance of water system backflow prevention plans in accordance with federal, state and county requirements; a review proposed federal, state and local regulations/policies and provides feedback/comments that support the company's interests.

Perform technical inspections and field surveys, testing and maintenance of cross connection controls and backflow assemblies to ensure protection of water supply systems; maintains and distributes listing of all certified backflow device inspectors.

Maintain database of backflow prevention assemblies used in AW water systems as well as in applicable industrial and commercial water systems. Responds to and tracks customer requests and complaints regarding cross-connection and testing issues and related work as required, prepares and files reports.

Does other similar work as called upon to perform, and any other work as necessary.

Knowledge/Skills

• Demonstrated organizational ability and administrative skills.
• Effective communication skills, both verbal and written.
• Demonstrated ability to manage and prioritize tasks.
• Effective problem solving and analytical ability. 
• Good to excellent working knowledge of all Federal, State, and local requirements for Cross Connection and Backflow Prevention regulations, guidance, or statutes.

Experience/Education

• High school diploma required; associates degree preferred.
• One (1) to two (2) years education or working knowledge of regulations and program essentials.
• Experience in water production, distribution, or treatment system operations preferred.

Travel Requirements

• Local and occasional overnight travel to districts may be required.

Certifications & Licenses

• The successful candidate is required to obtain a Cross Connection Control Specialist and Backflow Tester Certifications issued by the CA-NV Section AWWA within no less than 18/24 months of hire.
• Requires a valid CA Class C Driver’s license with minimal moving violations.

Work Environment

• Operations Role – required 5-days in the office
• Work schedule Flexible 7:00am or 7:30am to 3:00pm or 3:30pm.
• Occasional time may be spent in the field visiting customers, answering questions on backflow device installation, and performing site inspections

Competencies

Champions safety

Collaborates

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.