HM Courts and Tribunals Service

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

This position is based at READING CROWN READING, RG1 3EH

About the job

Job summary

Please refer to Job Description

Job description

Proud to serve. Proud to keep justice going.

Jury Officer’s perform an important role in a crown court, providing excellent customer service and administration. They have the confidence to speak publicly in a court setting and work alongside members of the Judiciary.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. 

Your role

You will be based in the Crown Court and provide support to the Jury. This is a predominantly customer facing role, which includes public speaking in a court setting. You will have regular contact with court users, including members of the Judiciary and the legal profession.

Alongside your public facing duties, you will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court system or provide administrative support to other functions within HMCTS.

Working as part of a flexible team, you will be expected to undertake a range of the functions and responsibilities specified.

Key Responsibilities include:

• To undertake the Jury Officer role. Communicate and work with the Judiciary, the Court Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions.
• Assisting court users, supporting listing and rota management, checking files
• Processing and calculating Jury Expenses and dealing with any related enquiries
• To work as a team to problem solve and contribute to small projects
• Collecting and Assembling Information
• To deliver a helpful, prompt, polite and “right first time” service to all court users

Your skills and experience 

With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.

For a full job description, please read supporting document 1 included below before applying. Please make sure that you include your current duties and responsibilities in your CV.

Further details:

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. 

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy

Loans/Detached Duty 

The terms of the loan or detached duty will be agreed between the home and host department and the Civil Servant (candidate). This includes grade on return. Prior agreement to be released on a loan or detached duty basis should be obtained before commencing the application process. 

The successful candidate must be able to work full working days.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Delivering at Pace
• Communicating and Influencing

Benefits

Alongside your salary of £24,202, HM Courts and Tribunals Service contributes £7,011 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/3010?entityId=3010

Read Full Description