State of North Carolina

Description of Work

This position is assigned to Pasquotank Correctional Institution located in Elizabeth City, NC. Work in this class involves first-line supervision to Correctional Officer III's in close-custody institutions with restrictive and controlled housing. Positions assign lower level custody staff to a particular area or post. Employees oversee officer activities and performance and ensure that the custody, security and welfare of inmates is maintained. Employees arrange work schedules to ensure shift coverage, implement operational procedures and ensure rules and regulations are followed according to policy. Employees at this level supervise more staff than recognized in the lower level Correctional Sergeant I or II. Positions report directly to a Correctional Lieutenant III and/or the Correctional Housing Unit Manager. Ensures that staff is fully trained and that proper conduct, actions and procedures are followed. Maintains facility security through regular inspections to ensure compliance with governing regulations and standards relating to facility maintenance and health and safety of inmates. Gives direction during drills, searches, and in emergencies. May refer inmates to restrictive housing for temporary assignment. May lead staff in carrying out tactical assignment(s). Responds to emergency situations, searches for escaped offenders, and transports offenders. Conducts and/or supervises searches of offenders, their living quarters, and work areas for contraband. Investigates and takes action, where appropriate, regarding security issues, incidents, disputes, and complaints. Prepares and reviews a variety of reports. Completes annual performance evaluations and assists in assessing, evaluating, and implementing employee discipline. Conducts staff briefing sessions. Performs other related duties as required. Must be eligible for certification by the N.C. Criminal Justice Education & Training Standards Commission.

“As of January 1, 2025, there are new increase adjustments to the state’s pay plans which were approved by the State Human Resources Commission, effective January 1, 2025. The new salary range(s) will be $39,671 - $69,426.” 

This is a full-time position (40 hours per week) with State Benefits. 

Note to Current State Employees: The salary grade for this position is NC09. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information:Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. (Note: These links were created for applicants of Department of Adult Correction jobs and may not reflect the policies or procedures of other State agencies.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Knowledge of facility operations
• Knowledge of Prisons’ policy and procedures

Management Preference: Prisons' Eastern Region prefers candidates with no less than 2 years as a Correctional Officer."

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience”. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. Seeoshr.nc.gov/experience-guide for details.

High School or General Educational Development (GED) diploma and three years of experience as a Correctional Officer, or two years of experience as a Correctional Officer III; or an equivalent combination of education and experience. Necessary Special Qualifications Must be eligible for certification by the N.C. Criminal Justice Education and Training and Standards Commission.

Supplemental and Contact Information

Come Join Us To Make A Difference!

Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance and Accreditation, Comprehensive Health Services, Internal Affairs and Intelligence Operations, Post-Release Supervision and Parole Commission, and Rehabilitation and Reentry. 

The Division of Institutions employs over 19,000 staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. 

• Applicants with a possibly related Human Service degree such as Divinity, Education, Health Education, Religion, Political Science, Social Science, Special Education, Therapeutic Education, or similar subjects must attach a copy of college transcript for evaluation.
• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader). 
• Per NC General Statute 143B-972.1 (Download PDF reader), applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process. 
• If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency. 

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are questions about the posting, please contact Crystal Miller 252-214-6906.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.