City of New York

Job Description

The Office of Supportive/Affordable Housing and Services (OSAHS) helps formerly homeless people succeed in permanent housing by providing access to permanent housing with support services. OSAHS works closely with other divisions of HRA and with other governmental and non-governmental partners to create new programs and refine existing services so that people can achieve their maximum functional capacity in community settings.

Under general direction of the Executive Director of Supportive Housing Re-rentals in the Office of Supportive/Affordable Housing with wide latitude for the exercise of independent judgment, initiative and decision making the Project Managers are responsible for overseeing and completing special projects to support the placement of homeless people into supportive housing. They will also contribute to program planning.

The Office of Affordable/Supportive Housing and Services, Affordable Housing Program unit is recruiting for one (1) Administrative Community Relations Specialist NM1 to function as a Project Manager for Supportive Housing Re-Rentals, who will:

• Works with the Executive Director of Supportive Housing Re-rentals and the Assistant Deputy Commissioner on special projects as assigned. Projects will focus on the identification of referral and placement program gaps and/or other supportive housing issues to bolster placement outcomes and reduce the time that people remain homeless. Projects require regular meetings with community housing providers and government partners to identify gaps in the referral and placement process, promote solutions and monitor project outcomes.
• Assist the Executive Director of Supportive Housing Re-rentals in conducting data analysis to identify trends and propose data-driven solutions to improve placement outcomes. This includes development of proposals, identification of quality assurance measures, and establishment of Key performance indicators to ensure achievement of deliverables. Program Manager will be required to manage multiple projects simultaneously under tight deadlines.
• Generates ongoing reports for OSAHS leadership on the status special projects. Participates in meeting with OSAHS leadership to report on outcomes of specific projects as assigned. Identifies operational challenges and makes recommendations as appropriate.
• Coordinate and provide administrative support to community housing providers and DHS programs to place of homeless people with special needs into permanent housing on special projects and/or act as team coverage for the Re-rentals team. Follows all City and State mandates to ensure that the placements conform to applicable housing regulations.
• Provide supervisory support and coverage as needed to the Re-Rental follow-up and referral teams. Including assignment of cases, conferencing on placement and/or referral matters, discontinuation of referrals, and responding to referral and housing provider as well as interagency concerns.
• Serve as a liaison between OSAHS and other HRA departments on technology needs to streamline work- flow. Trains and directs housing coordinators on the use of the Coordinated Assessment and Placement System (CAPS).
• Ensure that all referrals sent to community housing providers are appropriate and contain required information. Maintains accurate daily logs, records and databases which reflect monthly reports, outcomes, and statistics.

Salary Range: $64,749 - $69,826

Work Location: 150 Greenwich Street 39th Floor New York, NY 10007

ADMIN COMMUNITY RELATIONS SPEC - 1002F

Qualifications

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or

2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or

3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational

equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.