City of New York

Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE, OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9

The Department of Social Services enhances the quality of life for all New Yorkers by providing temporary help to eligible individuals and families with social service and economic needs to assist them in leading independent lives. These goals are accomplished by effectively administering a broad range of social welfare programs and services.

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS). Through integrated management for HRA and DHS, client services can be provided more seamlessly and effectively. The City leverages shared services functions across agencies, which results in better day-to-day management and building an integrated mission across agencies.

Under the executive direction of the DSS Executive Deputy Commissioner, with wide latitude for the exercise of independent initiative, judgment, decision making and action, the Assistant Deputy Commissioner, DSS Office of Planning Management, manages and directs the operational activities of the unit. This unit is accountable for providing planning and management support to drive intra and inter-agency key initiatives, implementing multiple critical priority and pilot projects, as well as developing and managing the redesign of Agency services. In cooperation with Executive Deputy Commissioner and the agency’s senior executive management, participates in the planning, development, and implementation of strategies, create action plans, and review and operationalize multi-departmental processes across the agency.

The Department of Social Services (DSS) is recruiting for one (1) Administrative Staff Analyst M-IV, to function as the Assistant Deputy Commissioner DSS Office of Planning Management, who will:

• Work in conjunction with the Executive Deputy Commissioner, HRA and DHS Administrators and Agency Chiefs in the planning, implementation, and management of Agency-wide multi-departmental projects involving the redesign of Agency services including improvement of programs operations, enhancement to existing internal workforce processes, or related social service initiatives.
• Oversee executive tracking and reports management and provides strategic direction and consultation to all program areas with respect to the improvement of programs operations and processes, organizational structures, setting up new programs, implementing multi-year plans and anti-poverty Mayoral initiatives. Manage weekly and monthly executive initiative trackers and quarterly reporting on the progress of key Mayoral initiatives.
• Manage consultant contract and oversees internal activities to solicit input on improvements to Agency services. Activities managed include documenting business processes; analyses of opportunities to maximize efficiencies, reduce waste, and improve quality and consistency of services; realigning organizational structures, roles and responsibilities to enable staffing and workflow efficiencies, and better management resources; establishing internal performance management metrics and tools, such as staffing models and staff activity analyses, to enable areas to continue to improve and evolve their operations over time, offering lasting benefits.
• Oversee and direct staff in the development of multi-faceted planning methodology in the application of appropriate complex analyses and project management of high-profile projects. Responsibilities include conceptualizing and providing methodological framework for research and project designs and directing staff in areas of development of programs and services in accordance with research and data-based findings.
• Determine priorities for projects, studies, and special projects requested by the Commissioner and executive staff. Develop policies, goals, and priorities for the Planning Office. Responsible for resource planning and setting initial budget proposal for the area.
• Participate in the planning, development and formulation of policies and procedure for implementation of new and current programs changes. Take the necessary management actions to ensure that proper policies and planning processes practices are in place for senior staff approval to implement program changes that support improvement of Agency services.
• Represent the Executive Deputy Commissioner at meetings with executive management Administrators, First Deputy Commissioner, contracted providers, community partners, and other city agencies to discuss the planning and management of critical initiatives, operational policy changes, Agency’s planning needs and timely completion of projects.
• In consultation with the Executive Deputy Commissioner, manage critical initiatives to support Agencies and City’s priorities. Coordinate and collaborate with a wide array of critical partners within the Department of Social Services (DSS), Human Resources Administration (HRA), Department of Homeless Services (DHS), and with other City Agency and external partners, including the Office of Technology Innovation, the Metropolitan Transit Authority/NYC Transit to lead highly complex cross-agency projects and programs.

Work Location: 4 WTC/150 Greenwich Street, New York, NY 10007

Hours/Schedule: Managerial hours

ADMINISTRATIVE STAFF ANALYST - 10026

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.