Senior Digital Capability Manager

Department for Work and Pensions

Education
Benefits
Special Commitments

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here.

About the job

Job summary

The Practice Excellence team for Capability, Capacity and Practices within Digital Capability and Spaces (DCS) team is core to developing and building talent and capability in order to ensure DWP Digital has an effective and motivated workforce which continues to deliver valuable products to citizens. The team enables Digital to build capability by learning, hiring and working together. We want to create an inclusive, engaging and healthy environment across the whole of Digital, where high performing teams can flourish and individuals feel able to achieve their best.

Job description

You will be the key link between Functions and Practices, driving the delivery of Objectives and Key Results (OKRs) relating to capability, capacity, community and standards across the Digital Ecosystem.

You will use your excellent communication skills to influence and guide stakeholders at all levels with a key focus being the facilitation of high-level forums and strategic board meetings where the membership will be at the director and deputy director level. You will work closely with senior stakeholders providing advice, and influencing them and suggest courses of action to support the implementation of a capability development program.

You will be responsible for measuring, analysing and responding to performance metrics; and for creating regular and useful reports on the delivery of strategic objectives for capability, capacity and practices. You will be experienced in gathering and interpreting large volumes of data and will use your experience of the capability and capacity ecosystem to highlight issues, trends and outliers.

This role is a key leadership role across Digital. You will manage risks relating to the organisation’s ability to deliver required capability and capacity objectives and will escalate these where appropriate.

Your expertise in managing projects end to end, especially in organisational change, will mean that you are able to develop and deliver key initiatives for DWP Digital that will help create the best environment for meeting our ambitions. Projects may include organisational restructures; defining and developing plans and people focused strategies; staff engagement survey action planning; helping to monitor change adoption, reporting on change effectiveness, conducting lessons learned relating to change effectiveness.

You will develop networks across Digital, DWP and cross Government, to ensure that you are at the forefront of delivery excellence for building organisational capability, now and for the future.

Person specification

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

  • Leading the development, management, governance and delivery of Objectives and Key Results to facilitate a step change across Digital and drive improvement in Capacity, Capability, Community and Standards.
  • Implementing and monitoring strategic capability build at an organisational level, you will ideally have previous experience in capability build, preferably within a Digital/IT environment.
  • Leading projects, including risk/impact management; enabling both change internal to the Digital Capability team and also external i.e. pan-Digital that impacts stakeholders across multiple Practices and Functions and ensure that future strategies align with wider strategic priorities.
  • Communicate with others in a clear, honest and enthusiastic way in order to build trust and influence outcomes. Explain complex issues in a way that is easy to understand. Take into account people’s individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required.

If you would like to learn more about the role, please contact garry.harrison@dwp.gov.uk.

Technical skills

We'll assess you against these technical skills during the selection process:

  • Leading the development, management, governance and delivery of Objectives and Key Results to facilitate a step change across Digital and drive improvement in Capacity, Capability, Community and Standards.

Benefits

Alongside your salary of £55,557, Department for Work and Pensions contributes £16,094 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

  • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
  • Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
  • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
  • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
  • Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
  • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
  • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. 

Salary Information

New entrants to the Civil Service will join on band minimum. 

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. 

Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater. 

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Garry Harrison
  • Email : garry.harrison@dwp.gov.uk

Recruitment team

  • Email : digitalrecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here https://careers.dwp.gov.uk/how-we-recruit/.

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Confirmed 30+ days ago. Posted 30+ days ago.

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