Technology Delivery Manager - Networks & Infrastructure (N&I)

Home Office

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Croydon, Liverpool, Manchester, Southport

About the job

Job summary

The Digital Data and Technology (DDaT) profession enable the Home Office to keep the UK safe and secure. They do this by designing, building, and running the services that help people apply for visas or passports, support policing and counter-terrorism operations, and protect the UK’s borders. 

The Home Office Networks and Infrastructure (N&I) Delivery team manages the execution of network/Infrastructure projects to meet customer demands and deliver on departmental strategy. By implementing robust delivery governance across the portfolio we reduce risk, maximise efficiency and ensure technical and security compliance. Proactive engagement is essential to assess and evaluate each project and demand, working closely with engineering team members and key stakeholders such as Home Office, Home Office Cyber Security, Networks & Infrastructure, Senior Management Team, customers, and suppliers. The work we do delivers services across the Home Office maintaining vital capability and systems critical to national security. 

Team members have specialised knowledge and a calling to build on it. We want the best people to come to the Home Office and work in the diverse roles and communities they’re passionate about. This is how we produce exceptional outcomes. 

Due to business requirements this post is available on a full time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.  

We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition. 

Job description

As a Technology Delivery Manager, you will be responsible for delivering projects within agreed timescales, to cost and quality standards. Depending on work allocation, you may be responsible for multiple concurrent smaller projects or a single larger team delivering a more complex project. 

You will manage relationships with customer contacts and senior stakeholders, understanding the N&I strategic direction to deliver value against the strategy and against customer requirements. You will be expected to work with flexibility, selecting and applying appropriate delivery techniques as required. You will be responsible for getting the best out of the team, providing support and protecting them from external influences that may affect successful delivery. 

You will work with partners and colleagues in Home Office Commercial when contracts need organising and negotiating. 

You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions. As part of the Government Digital and Data Profession community, you will contribute to communities of practice to absorb and share knowledge and help to set good practice and standards.

Your main day to day responsibilities will be: 

  • Translating customer requirements and departmental strategic objectives into delivery plans, considering the people and skills required for each delivery team and using delivery data to set milestones and make commitments based on forecasts 
  • Delivering in line with your team’s capacity and availability, developing an understanding of the relevant frameworks to leverage supplier needs when necessary, and budgeting effectively for resourcing requirements.
  • Actively managing risks, issues, and dependencies for your delivery team, acting on delivery data and adapting ways of working to mitigate risks. 
  • Forming effective relationships and developing communication approaches so you can engage with and influence relevant stakeholders, translating technical concepts to non-technical stakeholders. 
  • Monitoring trends in team performance and engaging and motivating the team as required. 
  • Acting as a member of the N&I Delivery team, contributing to the overall continuous improvement effort to enhance our service offering and improve our processes. 

Person specification

Essential Skills

You’ll have a demonstrable passion for delivery with the following skills or strong experience in: 

  • Acting as the Delivery Manager for one or more delivery teams through a complete delivery lifecycle 
  • Creating and maintaining a plan that highlights forecasts/estimates and confidence levels 
  • Using people management skills to set individuals up for success and help create an effective team environment 
  • Using metrics and previous experience to identify, understand and improve delivery performance challenges 
  • Adapting approaches to different phases of the delivery lifecycle 
  • Managing budgets and commercial supplier relationships when necessary 

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework- Use the levels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role: 

Strategy and Architecture 

  • Governance, Risk and Compliance 
  • Risk Management (BURM) – level 3 

Change and Transformation 

  • Change Implementation 
  • Project Management (PRMG) – level 3 

Relationships and Engagement 

  • Stakeholder Management
  • Stakeholder Relationship Management (RLMT) – level 3
  • Supplier Management (SUPP) – level 3
  • Team Dynamics and Collaboration (HO33) – level 3 

People and Skills 

  • Stakeholder Management
  • Organisational Facilitation (OFCL) – level 3

Qualifications

Relevant technical delivery management or technical project management experience

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Seeing the Big Picture
  • Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

  • Project Management (PRMG) – level 3

Benefits

Alongside your salary of £44,720, Home Office contributes £12,955 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

You’ll also have access to the same benefits available to all civil servants in the Home Office:

  • An in-year performance bonus scheme.
  • A Civil Service pension with employer contribution rate of 28.97%, depending upon salary.
  • 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King’s Birthday, rising further with service.
  • Flexible working options to enable you to achieve the work life balance that right for you including. 
  • Training and development opportunities tailored to your role.
  • A culture encouraging inclusion and diversity.
  • Season ticket loans and rental deposit loans.
  • Cycle to work and payroll giving.
  • Employee discounts - including a huge number of retailers, Microsoft Home Use programme and gym membership.
  • A variety of staff recognition schemes including thank you vouchers.
  • Health and wellbeing initiatives including monthly mindfulness sessions.
  • Staff support networks.
  • Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid.
  • Maternity and adoption support leave (paternity leave) of 2 weeks full pay.
  • Up to five days paid leave for volunteering.
  • Study leave and support for studying for a qualification or other accredited development relevant to your role.

You can find more information at Benefits - Home Office Careers

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : AC Recruitment
  • Email : ACRecruitment@homeoffice.gov.uk

Recruitment team

  • Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the recruitment

principles, and wish to make a complaint, then you should contact in the first instance

HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

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Confirmed 30+ days ago. Posted 30+ days ago.

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