Supervisor, Food Services Supervisor, Food Services

University of Utah

Department 00435 - University Campus Store Job Summary

Are you passionate about coffee and community? Join our vibrant team at the University of Utah’s Starbucks, where we blend the energetic campus atmosphere with the renowned Starbucks experience. We are dedicated to providing exceptional service to our students, faculty, and visitors, and we want you to be a part of it!

The University of Utah is seeking an enthusiastic and dedicated Assistant Starbucks Manager to join our team. This position is responsible for supporting the Store Manager in daily operations, ensuring excellent customer service, and maintaining high standards of store performance. Additionally, under the direction of the Store Manager, the Assistant Manager will supervise up to one of two Starbucks franchise locations at the University of Utah, fostering a positive work environment and ensuring compliance with health and safety regulations.

The University of Utah is the state’s public flagship institution and a top-tier research university. The University Campus Store is consistently ranked in the top 15 of institutionally run campus stores in the nation. We serve over 40,000 students, faculty, and staff, along with millions of visitors each year.

At the University of Utah Campus Store, we are dedicated to fostering a community that upholds the six core commitments outlined by President Taylor Randall and the Board of Trustees. These commitments are leadership, education, research, service, patient care, and unity with sister institutions. As an integral part of the University community, we embrace these commitments in our daily operations with students, faculty, staff, and visitors. Our goal is to not only provide excellent products and services but also to contribute to a campus culture that prioritizes the well-being and success of all members. Join us in embodying these commitments and making a positive impact at the University of Utah Campus Store.

In addition to salary, the University of Utah prides itself in our total benefit package, including but not limited to the following:

11 paid holidays per year

14.2% employer contribution to retirement, where you pay nothing.**

Free UTA public transportation pass

Basic Life Insurance provided up to $25,000.

50% tuition reduction for employee, spouse, after 6 – 12 months of employment and dependent children after 3 years of full-time employment

Health coverage options that are both affordable and allow for access to care through the University of Utah health system.

Paid parental leave (in addition to FMLA), if qualified

Professional development opportunities

Options for short-term and long-term disability insurance, supplemental life insurance, and HSA / FSA savings plans are available.

Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel.

  • For the majority of employees, the University contributes an amount equal to 14.2% of pay to a 401(a) Retirement Plan. If you previously worked for the University and were enrolled in a Utah Retirement Systems (URS) retirement plan, Utah law requires that you be re-enrolled in the same URS plan upon rehire. If you were enrolled in a URS plan with another employer and wish to be enrolled during your University employment, you must complete the Irrevocable Election (online at https://benefits.utah.edu/retirement-plan-election/) before your first paycheck. Only employees who are residents of the United States and those holding H-1B Visas are eligible for retirement benefits. 

Responsibilities

  • Support Store Operations: Assist the Store Manager in achieving operational and sales targets, ensuring our store thrives.
  • Lead and Inspire: Train and mentor baristas and shift supervisors, fostering a positive and motivated team environment.
  • Manage Inventory: Keep our store well-stocked and visually appealing by tracking inventory levels and coordinating vendor orders.
  • Delight Customers: Resolve customer complaints with a smile, ensuring every visit is a positive experience.
  • Analyze and Strategize: Prepare and analyze sales reports to identify trends and set future goals.
  • Optimize Schedules: Develop and maintain staff schedules to ensure seamless operations during peak hours.
  • Maintain Excellence: Oversee the cleanliness and safety of the store, creating a welcoming environment for all.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Five years of experience in a related field, with two of those years working as a supervisor, or equivalency (one year of education can be substituted for two years of related work experience); knowledge of related trade or department specific equipment, systems and procedures. Demonstrated organizational, human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

  • Strong leadership and team management skills.
  • Excellent customer service and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong organizational and multitasking abilities.
  • Proficiency in point-of-sale (POS) systems and basic computer applications.
  • Basic understanding of financial management and budgeting.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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Confirmed 15 hours ago. Posted 15 hours ago.

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