Jostens

PRINCIPAL SALESFORCE ADMINISTRATOR

ABOUT YOU:

Are you an experienced Salesforce professional ready to take ownership of a dynamic and evolving Salesforce environment? Join Jostens as a Principal Salesforce Administrator to lead system enhancements, optimize business processes, and drive adoption across the organization.

YOU HAVE:

• Salesforce Expertise. Salesforce Administrator certification with 6+ years of progressive CRM admin experience.
• Problem-Solving Ability. Strong analytical and troubleshooting skills to evaluate and resolve complex system challenges.
• Collaboration & Communication. Ability to work effectively with both technical and non-technical stakeholders, translating business needs into system solutions.
• Project Management Skills. Experience prioritizing multiple tasks and managing complex implementations in a professional and organized manner.
• Agile Mindset. Experience working within Agile methodologies to enhance system functionality efficiently.
• Mentorship & Leadership. Experience mentoring junior admins, analysts, and third-party partners to drive business-aligned solutions.
• Change Management Experience. Ability to participate in and support change management processes, ensuring smooth communication with stakeholders.
• Preferred. Progress toward Certified Advanced Administrator, Sales/Service Cloud Consultant, or other relevant Salesforce certifications, with experience in Sales and Service Clouds, Jira, and mentoring/developing Salesforce professionals.

YOU WILL:

• Develop & Implement Solutions. Translate complex business requirements into scalable technical solutions, ensuring Salesforce aligns with evolving business needs.
• Lead System Administration. Provide daily support and maintenance of the Salesforce environment, including user management, security settings, and custom workflows.
• Enhance & Optimize. Design and configure business processes, analytics, and new functionalities to improve usability and efficiency.
• Collaborate Across Teams. Partner with business leaders, subject matter experts, and internal stakeholders to drive best practices and ensure system adoption.
• Support & Mentor. Guide junior administrators and analysts, ensuring system documentation, adherence to best practices, and knowledge sharing.
• Drive Continuous Improvement. Monitor user adoption, provide training, and recommend solutions to enhance engagement and performance.
• Stay Ahead of Trends. Keep up with Salesforce releases and emerging technologies, recommending and prototyping solutions for future business needs.
• Typical/expected % of overnight travel: Less than 5% annually.

LOVE WHERE YOU WORK:

• We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
• We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
• We believe in flexibility. We provide hybrid work options.
• We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 8 company paid holidays, and family paid leave. 
• We care about your development. We support tuition reimbursement after 6 months of service.
• We believe in pay transparency. The salary range is $115,000 to $125,000 with annual bonus eligibility.

APPLICATION DEADLINE: March 31, 2025

ABOUT US:

Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here.

ALL ABOUT TECHNOLOGY:

Our Technology organization combines planning, analysis, and development in combination with both enterprise retail and manufacturing platforms as well as custom development using primarily Java, web services, and web application frameworks like ReactJS/NodeJS. The Technology organization manages priorities through a centralized quarterly planning in close collaborative with business decision-making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Delivery is managed through typically an agile, two-week scrum or Kanban methodology leveraging a suite of Atlassian products. The Technology teams are structured organizationally to focus on key platforms and the business units that they. Though the utilization of best-in-class technical software, such as AWS, Tableau, SAP BPC, Oracle EBS, Salesforce, & Microsoft 360, you will get to play a critical role in determining technology solutions that steer our business. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our Technology Team has to offer at Jostens!

AMERICANS WITH DISABILITIES ACT (ADA):

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3399.

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. 

California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy