MYR Group

About the Role

The Service Scheduling Coordinator provides scheduling and operational support to project teams and customers. The Coordinator is responsible for scheduling orders, call-out repair and deployment of resources to support the Service department.

Company Overview

Since 1912, Sturgeon Electric Company, Inc., a subsidiary of MYR Group, Inc, has provided comprehensive electrical construction services to clients throughout the western U.S. Sturgeon Electric has two divisions, offering both power line construction and commercial/industrial electrical construction, making it a full-service electrical provider.

Essential Functions

• Dispatch and schedule work orders utilizing customer and field service systems
• Coordinate service or repairs on behalf of employees and customers
• Communicate with customers, setting up services such as installations or repairs, relaying information to workers and keeping careful records of services and transactions
• Order material for service team as needed
• Complete job cost transfers for heavy equipment on a weekly basis
• Maintain a job log for the service projects to include job number, description, contact information, driver name, and billed amount
• Review service drivers' daily paperwork
• Receive work orders from service team and price as needed
• Organize and schedule building maintenance activities
• Other duties as assigned
• Regular and predictable attendance
• Essential functions of this position are to be performed at a Company-designated office or field location
• Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards

About You

Qualifications

• Minimum 2 year of electric service/construction environment 
• High school diploma or GED is required

Knowledge/Skills/Abilities

• Strong oral and written communication skills
• Strong organizational skills, with ability to multi-task, and quickly adapt to change
• Excellent interpersonal and customer service skills
• Must be detail oriented with problem/situation analysis skills
• Customer/client orientation with ability to build collaborative relationships
• Working knowledge of electric service operations

What We Offer

Compensation & Benefits

• Salary $41,100-$60,000 / year
• Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate. 
• Comprehensive benefits package - Medical, Dental, Vision, Teledoc, Hearing, Prescriptions, Mental Health, Employee Assistance Plan (EAP), Short Term Disability, Retiree Coverage, and Life Insurance under LINECo – (Low deductibles and out-of-pocket maximums) - Fifteen Dollar weekly premium for employee or employee plus family coverage.
• ThrivePass Health & Wellness Reimbursement Program - Twelve hundred dollars annually for health and wellbeing-related purchases.
• Annual Paid Time Off starting at 15 days plus 10 paid Holidays (our Cultural Celebration Day is a floating holiday).
• Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential.
• Superior educational assistance program (support for educational costs, internal training, and more!). 
• Company-paid short and long-term disability, life, and accidental death & dismemberment.
• Company-paid business travel accident insurance.
• Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employee and dependents.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at 1-855-635-1321.

MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer.

MYR Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

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