Department of Health and Social Care

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Leeds, London

About the job

Job summary

The role of Digital Capability and Training Manager sits withing the Digital Capability and Training team, part of the Digital Transformation Directorate.

The 48-strong DHSC Digital Transformation Directorate work with the national health and care system to realise the benefits of digital, data and technology, to deliver better end to end services for their users and for the professionals who provide them. 

We don’t manage live digital services; our role is more strategic. We partner with policy and commissioning teams to deliver user centred, design-led change, and to act as a bridge between policy and digital delivery teams. We support the Department and its arms' length bodies in a range of different ways - from providing short-term consultancy advice and digital training, to running full discoveries and alphas, and embedding team members in wider beta or live delivery teams.

We champion standards, user-centred design and accessibility in everything that we do.

Job description

As a Digital Capability and Training Manager you will help deliver a digital capability programme, enabling approaches that will allow for a genuine, sustainable transformation and help the department build capability that will support DHSC and partner organisations to fully utilise the opportunities presented by applying digital approaches to the development of health and care services.

Working within the Digital Transformation team you will help to define and deliver how we support digital capability building, both through an effective training offer and sustainable resources and evaluate where we are having impact to constantly improve

Person specification

As Digital Capability and Training Manager you will be supporting our offer to scale digital capability to Department for Health and Social Care (DHSC) and its Arm’s Length Bodies (ALBs) by:

• Enabling the logistics of capability events including booking sessions
• Evaluating our offer by collecting, collating and analysing feedback from users to improve our offer
• Delivering comms activities including engaging the central capability and comms teams to advertise and communicate training events.
• Supporting and researching the development of new learning content on digital ways of working
• Supporting the facilitation of training courses and events
• Supporting the facilitation of a network of Government Digital and Data (GDaD) capability teams to communicate and come together to identify best practice and run shared events

Essential:

• Excellent organisational skills - including setting up and running events
• Facilitation skills – experience of running meetings and workshops
• Agile and user centred mindset – happy to try new ways of working
• Experience of evaluating and analysing data to draw conclusions on areas for improvement
• Experience of working together in a team to solve problems.

Desirable:

• Experience of scrum sprints and events.
• Understanding of digital delivery within a government setting.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Managing a Quality Service
• Working Together

Benefits

Alongside your salary of £41,026, Department of Health and Social Care contributes £11,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Sarwat Bhatti
• Email : sarwat.bhatti@dhsc.gov.uk

Recruitment team

• Email : dhscrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact the DHSC Central Recruitment Team at DHSCrecruitment@dhsc.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact-us/