Bristol, Glasgow, Manchester, York
We are looking for a Quality Assurance Test (QAT) Analyst to join us in Cabinet Office Digital, a unit that offers back-office services for the whole of government, in key areas such as HR, Finance, Pensions, and shared services.
As a QAT Analyst, you will play a key role in delivering and improving our Civil Service Jobs platform and the wider recruitment service. You will join our cross-functional agile delivery team. We are also part of a wider digital community, and have a great Testing Community of Practice.
Our programme is focused on transforming the Civil Service Jobs Applicant Tracking System by procuring, building and launching a new recruitment platform by 2026, which will enhance the recruitment service provision across government. Civil Service Jobs enables the whole of government to recruit people more efficiently, without which the government could not deliver its work: hence our service brings far-reaching benefits for all citizens. You’ll be joining us at a pivotal time with a leading role in delivering the next generation of Civil Service Jobs.
Civil Service Jobs is used by over 3 million candidates per month to find and view vacancies across the Civil Service. Each year it handles over 2 million applications and advertises 140,000 posts. The live service is used by 219 organisations to advertise their vacancies and manage their recruitment processes. Currently, Civil Service Jobs is a software-as-a-service (SaaS) provision that has been configured and enhanced to meet Civil Service recruitment, digital and security standards.
As a QAT Analyst, you will play a crucial role in ensuring the quality and reliability of our new Civil Service Jobs platform. Your responsibilities will include testing new and modified functionality to meticulously identify and re-test any major defects in each release. Additionally, you will be responsible for ensuring impact assessments are easily testable, enabling the production of effective test scripts that consider both the business and operational impact.
You will work collaboratively within a multi-disciplinary agile team, alongside business analysts, configuration leads, to deliver the testing strategy and function to ensure our future platform is fit for purpose. The digital team also comprises Service, Product and Delivery Managers, Service/Content and Interaction Designers, and User Researchers, who will help support you in your work.
You will also collaborate with our supplier development team, primarily composed of developers, technology experts and quality assurance specialists.
Our programme is ultimately focused on building a new recruitment platform by the end of 2026, which will enhance the recruitment service provision across government.
Within Cabinet Office Digital, we have professional networks for each digital role - you will be able to collaborate with and get support from other QAT Analysts, as well as input and guidance from wider digital networks. There is also a testing community of practice within the Cabinet Office which you will be able to join and help shape the common testing best practices and network with other testers.
To be considered for this role, it is essential that you have experience in both functional and non-functional testing techniques, demonstrating proficiency in executing test scenarios and accurately identifying and documenting defects. You should also be familiar with running tests written by others and have a good understanding of testing processes. A comprehensive understanding of the full range of standard testing techniques is required. Along with proficiency in the various phases of testing, such as Functional Test, Non-Functional Test, Acceptance Test, Performance Test, Usability Test, Accessibility Test, and Regression Test, and the associated standards needed for each of these test types.
Main Responsibilities
Please note; while this is a temporary position, there may be the opportunity for a permanent role should a business need arise. However, this is not guaranteed.
Essential criteria:
To be considered for this role, it is essential that you:
Desirable criteria:
Additional information:
A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.
We'll assess you against these behaviours during the selection process:
We'll assess you against these technical skills during the selection process:
Alongside your salary of £42,382, Cabinet Office contributes £12,278 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
Read Full Description