Field Service Engineer (EV Chargers and UPS)

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This is a position with grade

15

This position reports to

Product Marketing Manager

Your role and responsibilities

Are you ready to join a department with the latest technological advancements in its field and bright future? In this role, you will have the opportunity to execute service work and provide great customer support in accordance with ABB standard processes, quality standards, and safety guidelines. You will also showcase your expertise by displaying a clear understanding of the products, urgency and care in your own area of responsibility. From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas. Based in Thermi, Thessaloniki and reporting to Product Marketing Manager, you will execute service work related to our EV department (Electrical Vehicle Chargers and UPS). You will be mainly accountable for: • Providing on-site or remote technical support for installation and commissioning of equipment • Handling maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories • Advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines • Creating and maintaining strong relationships with customers • Identifying opportunities for the development of new service applications, equipment and methods. • Travelling mainly within Greece (and Cyprus), as the role gives the opportunity for hands-on support at customer sites

Qualifications for the role

• University Degree in Electrical or Electronic Engineering
• Hands-on experience in servicing, maintaining, commissioning and repairing of EV products will be considered and asset
• Solid command of Greek and English language
• Strong computer literacy (e.g. Outlook, MS Office, Concur)
• Excellent time management skills and attention to detail
• Team oriented personality and a solutions-oriented approach
• Trustworthy & ability to succeed in a fast-paced environment
• Driver’s license / Ability to travel within GR (and CY at times)

More about us

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