The University of Chicago

Department

Library C & A - Access Serv - Coll Mgmt & Circ - Regenstein Stacks

About the Department

As a center of intense intellectual inquiry, the University of Chicago Library aspires to be the most dynamic research and learning environment in the world, supporting the University’s commitment to research and teaching and to using its intellectual resources to help solve the world’s problems. Even as we continue to focus on building and preserving our renowned collections, the Library is assuming new roles that are vital to research, innovation, and learning at the University. In the process, we are leveraging the deep expertise of Library staff, developing services that support new avenues of research, and expanding access to and preservation of scholarly resources in ways that advance the goals of the University community and the needs of the next generation of scholars.

Job Summary

Under the direction of the Collection Management & Circulation Services (CM & CS) Librarian, the Head of Collection Maintenance & Retrieval plans and supervises collection maintenance and retrieval operations at the Joseph Regenstein Library and coordinates Library services for collections in offsite storage. Manages projects that require shifting and/or transfer of Library collections, including ongoing transfer of collections from the Joe and Rika Mansueto Library to offsite storage. Monitors growth and space constraints of physical library collections and recommends collection maintenance projects to the CM & CS Librarian. Oversees the shelving and retrieval operations for Regenstein’s physical collections. Provides and promotes excellent customer service to Library patrons and staff across all areas of responsibility. Provides leadership and oversight of a busy processing unit with extensive operating hours in the largest and most heavily used library buildings on campus.

Responsibilities

• Hires, trains, supervises, schedules, and evaluates 1.0 FTE supervisor, 5.0 FTE union clerical staff and up to 11.0 FTE student staff.
• Manages and oversees staff performing collection maintenance projects, including the ongoing transfer off-site and withdrawal and disposal of Mansueto and Regenstein library physical collections at scale (100K+ volumes annually) to accommodate current and future library needs. Collects and analyzes data on collection growth and shelf occupancy; plans and prioritizes shifting and other collection maintenance projects as needed.
• Coordinates internal resources and integrations with third-party vendors for the transfer and ongoing servicing of physical collections, including physical delivery and electronic scanning, by vendors. Serves as the primary Library contact with off-site storage vendors for daily operations; coordinates with vendors and the Library Budget Office to monitor and resolve invoicing issues.
• Manages and oversees staff performing the daily operations of the Regenstein Collection Maintenance & Retrieval unit, including check-in, routing, and shelving of Regenstein collections, as well as the retrieval and searching for Regenstein material in support of the Library’s Paging & Pickup service and staff needs. Oversees, distributes, and monitors work of staff and ensures routine tasks are completed in a timely manner.
• Collaborates with other Library units (including campus libraries), in particular with Regenstein Circulation & Building Resources, Mansueto Circulation & ASRS Operations, Document Delivery Services, and Library Facilities to ensure superior service to library patrons.
• Under the direction of the Collection Management & Circulation Services Librarian, engages in future planning, and sets achievable and measurable goals. Assesses progress toward goals and effectiveness of services. Establishes priorities, manages and tracks processes and projects to achieve goals and promote efficient work; provides ongoing reports and statistics on operations performed.
• In consultation with the Collection Management & Circulation Services Librarian, recommends new services, systems, or workflows to benefit Library users and promote efficient service.
• Maintains guidelines, policies, and procedures for the unit. Manages unit communications, which includes the unit's web site.
• Evaluates services and the effectiveness of policies and makes recommendations for service improvement.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field or an equivalent combination of education and experience.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

• 
  

Preferred Qualifications

Experience:

• Supervisory experience.
• Demonstrated project management experience.
• Project management experience in library collection maintenance or related setting strongly preferred.
• Supervisory experience in a library setting strongly preferred.
• Experience in a higher education environment strongly preferred.

Technical Skills or Knowledge:

• Knowledge of and experience using workstation applications, including Microsoft Office, email, the internet.
• Ability to learn a range of position-related software applications.
• Understanding and working knowledge of library management systems (e.g., FOLIO, Alma, Voyager, etc.) strongly preferred.
• Experience with scheduling software (e.g., When2Work, LibStaffer, etc.) strongly preferred.
• Experience with customer service ticketing systems strongly preferred.

Preferred Competencies

• Excellent critical thinking and problem-solving skills (utilizing appropriate resources to resolve issues).
• Strong customer service skills.
• Demonstrated ability to build high preforming team and drive team member engagement.
• Demonstrated ability to communicate effectively and with influence, both in writing and orally.
• Demonstrated ability to utilize emotional intelligence to interact with users and staff professionally, respectfully, and empathetically.
• Demonstrated ability to effectively supervise and manage team members.
• Demonstrated ability to prioritize and coordinate the work of others.
• Demonstrated ability to exercise sound judgment.
• Demonstrated attention to detail, accuracy, and organizational skills.
• Commitment to creating a work environment that values and promotes diversity, equity, and inclusion.

Working Conditions

• Ability to bend, crouch, or stoop.
• Ability to carry or lift loads up to 49 lbs.
• Ability to sit for 4 hours or more and use computers extensively for 4 hours or more.
• Ability to visually focus on print material and computer screens for long periods of time.

Application Documents

• Resume (required)
• Cover Letter (required)
• Reference List (3)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Library

Role Impact

People Manager

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

FLSA Status

Exempt

Pay Range

$60,000.00 - $68,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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