Who are we?

Since Day 1, KIND has had a vision for a kinder and healthier world. A world in which people never have to choose between what tastes good, feels good, and does good when it comes to their snacking. 

Our iconic KIND® bars – made with real, recognizable ingredients – sparked the growth of an entirely new healthy snacking category back in 2004. Now, KIND has a family of more than 80 snacks that offer solutions for a variety of occasions. All of KIND's products lead with a nutrient-dense first ingredient – like nuts or whole grains – and do not contain genetically engineered ingredients, sugar alcohols or artificial sweeteners. 

We’re looking for passionate collaborators to help us become the foremost leader in health & wellness and positively impact society along the way. If you’re looking to be a part of an inspiring, energetic and entrepreneurial environment, you’ve found the right place.

As the Quality Assurance Supervisor, you will be responsible for supporting and directing the Food Safety and Quality Management Program. This position will require interaction with auditors and inspectors. As the QA Supervisor you will direct and lead the Quality Technicians. You will assist in ensuring adherence to the Quality Management System (QMS). And this is how you’ll do it:

People Management

  • Supervise and train Quality Assurance Technicians to ensure consistent performance and professional growth.
  • Communicate effectively with the team on employee relations, attendance, and project updates; escalate concerns to the Quality Manager or Human Resources as appropriate.
  • Oversee and enforce compliance with safety protocols, sanitation standards, Good Manufacturing Practices, and Laboratory Practices to maintain a safe and high-quality work environment.

Quality Assurance

  • Oversee compliance with Food Safety and Quality Assurance programs, ensuring adherence to regulatory and internal standards across the plant.
  • Supervise and support Quality Technicians by monitoring documentation, maintaining databases, and providing technical guidance.
  • Lead and participate in internal and external audits, regulatory visits, and related preparation activities; record, analyze, and report findings to drive continuous improvement.
  • Manage raw material and finished product holds, release processes, and noncompliance investigations, ensuring root cause identification and corrective actions are implemented effectively.
  • Provide ongoing support to Operations with product quality, food safety guidance, and regulatory requirements throughout the product lifecycle.
  • Coordinate and perform audits and analyses on products, ingredients, processes, and systems, including areas such as Pest Prevention, Sanitation, GMPs, HACCP, and sensory evaluations.
  • Assist the QA Manager with noncompliance product inspections, dispositions, and quality system improvement projects.
  • Manage inventory of lab supplies, including procurement and PO management.
  • Represent Quality Assurance in cross-functional teams and other assigned initiatives.
  • Perform other duties as assigned by the QA Manager.

Accountability

  • Works under the direction of the QA Manager, managing assigned and self-initiated projects while adjusting priorities based on production demands.
  • Provide training on GMPs and quality systems to Operations and Plant staff, while also delivering summary feedback to the QA Manager and Operations on key program performance metrics.
  • Organizing and evaluating the test methodology in data collection to analyze products, processes, efficiencies, policies, procedures, ingredients, etc..
  • Provide technical support in the fact-finding process related to non-compliance, HACCP violations, and incoming ingredient incidents.
  • Implement data-driven solutions to continuously improve product and process quality, while fostering a positive and collaborative work environment through supportive actions and adherence to company policies.

You are….

  • Passionate about food safety
  • A creative thinker with the ability to come up with ideas and develop new processes
  • Results-driven and detail-oriented
  • Approachable and ready to dig in and lend a helping hand
  • Personable, professional, and productive within a team environment or as an individual contributor
  • An effective communicator and can manage your process and take control in situations

What You’ll Bring….

  • 4 years of college degree in Food Science or the Biological and Chemical Sciences preferred; or more than five years of food production experience and/or training; or an equivalent combination of education and experience.
  • People management experience is preferred
  • This position will require off-shift and weekend work.
  • Prior experience is required, preferably as a Quality Engineer, Quality Assurance Technologist, or Quality Supervisor.
  • Must be HACCP and PCQI certified or receive certification within three months in the position
  • Knowledge of manufacturing processes, GMPs, food safety, and statistics is required.
  • Proficient with Microsoft Office (Excel, PowerPoint, etc.)

Physical Requirements

  • Must be able to read, write, and communicate in the English language.
  • Must be able to occasionally lift and/or move up to 25 lbs. (more with assistance)
  • Must be able to read and analyze data in hard copy and on a computer screen
  • Ability to move about the facility to perform essential functions

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $60,000 to $74,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

What KIND offers 

  • 401(K) or RRSP's with generous company match
  • Flexible Paid Time Off. Choose what works best for you, including summer hours. Paid parental leave. 
  • Excellent health, dental & vision insurance, with options to fit you & your family’s needs 
  • Company paid disability and life insurance to provide income protection 
  • Your health is important! Our wellness strategy focuses on mental and physical wellbeing via programs like Employee Assistance Program, a wellness subsidy, healthy food options and gym facility in HQ. 
  • Casual office dress code– feel free to wear your KIND gear 
  • Stock up on your favorite KIND bars to share with your family & friends, through a quarterly voucher 
  • Training & tuition reimbursement program, because continuing to learn matters and we support your development 
  • A dynamic, ambitious, fun and KIND work environment 
  • Charitable Donation Matching: KIND matches your charitable donations up to $1000 annually through our donation matching portal. 

EEO 

At KIND, we are committed to an inclusive workplace where diversity in all its forms is championed. KIND is proud to be an equal opportunity workplace, and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know. 

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Confirmed 12 hours ago. Posted 7 days ago.

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