Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Southampton

About the job

Job summary

Are you someone with event management experience?

Do you have data analysis skills within Excel?

Could you research, analyse and display primary and secondary data?

If so, we are looking for a UK Shipping Concierge (UKSC) Operations Coordinator to join us at the Maritime and Coastguard Agency (MCA) and we'd love to hear from you!  

The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.   

Safer lives. Safer Ships. Cleaner Seas.    

Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.

We are committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams. 

We want everyone to feel valued and supported to achieve their potential at MCA. 

This culture of inclusion is underpinned by our staff networks groups covering, Women’s, LGBTQI+, Race, Carers, Mental Wellbeing and volunteer Respect Ambassadors.

Job description

This position will play a vital role in supporting all functions of the UK Shipping Concierge. As the concierge grows in prominence so does the number of companies it is supporting, enquiries it is handling, events it is attending and more.

The UK Operations Coordinator will provide support and delivery across all workstreams including strategic account relationship management, market analysis, the delivery of marketing and communications, event planning, reporting and KPI monitoring. In addition, the role will provide stakeholder support to the Directorates Regulatory Innovation team.

The UK Shipping Concierge was created to support the growth of the UK maritime economy. It does this by serving as an entry point and ongoing interface for international maritime businesses who wish to work with or in the UK, by promoting the UK maritime offer, and by improving that offer where there is a need and opportunity to do so.

The UK Shipping Concierge assists shipping and associated sub-sectors by providing a one-stop shop for businesses wishing to interact with various Government departments, actively promotes the benefits of doing business in the UK and builds market intelligence to help shape policy and strategy.

The UK Shipping Concierge:

  • Creates a link between the maritime industry and government.
  • Provide strategic account relationships between government experts, ship owners, operators, managers and maritime sub sector leaders.
  • Promote the UK Maritime Offer from a government perspective and highlight the benefits of trading in the UK.
  • Provide the UK maritime sector a government centre of expertise, monitoring international competition and recommending adjustments to the UK’s offer.
  • Discover what barriers business may face when considering the UK and work to influence policy leads, as appropriate, to build better policy, which stimulates growth and maritime investment.
  • Help propel UK maritime prosperity to create jobs and increase economic growth.

Your responsibilities include but are not limited to:   

  • Work closely with the Operations Manager and marketing and communications leaders across government to organise and deliver strategically positioned functions, events, and conferences to promote the UK Shipping Concierge service and the UK maritime offer globally.
  • Work in collaboration with Operations Manager and MCA Communications team in implementing social media campaigns that promote the UK maritime offer and drive engagement in accordance with the Communications Strategy.
  • Contribute to the sourcing and procurement of reliable maritime data and lead with the analysis and modelling of data that supports the development of market insight.
  • Map existing customers and industry multipliers and design a programme for stakeholder engagement.
  • Support strategic stakeholder engagement and events for the Directorates Regulatory Innovation team as agreed in conjunction with Operations Manager.

For further information about the role and responsibilities, please see the attached role profile.  

Person specification

About You 

We are looking for someone with experience working in a shipping or a maritime environment. Working in a fast paced environment, it is essential that the successful candidate can thrive within it. 

They must have experience of researching, analysing and displaying primary and secondary data. Along with a basic understanding of using Microsoft Excel for data analysis. 

Event management experience is also essential for this role.

Additional Information

This role will be based in the Southampton HQ. MCA supports flexible working and operates a hybrid working model between home and office for this role, giving you greater flexibility over where and when you work. 

The expectation is that you will spend a minimum 60% of your working time based at your principal workplace or out on official business. Details of the arrangement will be discussed further with your line manager. 

Behaviours

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Working Together
  • Changing and Improving
  • Managing a Quality Service
  • Seeing the Big Picture

Benefits

Alongside your salary of £34,233, Maritime and Coastguard Agency contributes £9,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance. 

Click here to get a copy of the MCA Staff Benefits Brochure 

Find out what it's like to work at the Maritime and Coastguard Agency 

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Neil Peacey
  • Email : neil.peacey@mcga.gov.uk

Recruitment team

  • Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

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Confirmed 30+ days ago. Posted 30+ days ago.

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