Axos Bank

Axos Business Center, Corp

About This Job

Are you ready to be a part of a dynamic and high-performing team that is at the forefront of marketing technology and revenue operations? At Axos, our MarTech & RevOps team is driving a bold vision to redefine how marketing technology powers business growth and customer engagement. We are passionate about using cutting-edge technology and data-driven strategies to fuel success, and we’re looking for exceptional individuals to join us on this journey.

Our Vision & Mission Our team’s mission is to harness the power of marketing technology to create seamless, personalized customer experiences that deliver measurable business results. We believe that MarTech is at the heart of modern marketing, and we are committed to building a best-in-class stack that integrates with every part of our business, from customer journeys to data and analytics to revenue optimization. As part of our team, you will be a key player in building and optimizing a sophisticated MarTech ecosystem that drives innovation, efficiency, and impact.

Our Culture We thrive in a fast-paced, entrepreneurial environment where challenges are met with a can-do attitude, and creativity meets execution. We value agility, adaptability, and the drive to make things happen. Our team is not afraid to tackle the toughest problems head-on and challenge status quo. We live in open culture of collaboration and innovation, where everyone’s ideas are heard, and every contribution is valued.

Who We’re Looking For We want highly driven, results-oriented individuals who excel in dealing with ambiguity and are ready to roll up their sleeves to solve complex challenges. If you are someone who thrives on overcoming obstacles, is resourceful, and can navigate through uncharted territory with confidence, you will feel right at home with us. You should be comfortable with fast decision-making, capable of balancing multiple priorities, and excited to be part of a team that is constantly pushing the boundaries of what MarTech can achieve.

The MarTech QA Engineer is an innovative and tech-savvy detail-oriented QA Engineer that will ensure our Marketing Campaigns achieve the highest quality standards in the Banking industry.

This role will focus on ensuring the quality and reliability of our marketing automation and personalization systems and initiatives through comprehensive test automation and smoke testing. The ideal candidate will have experience in QA within marketing automation environments, a strong background in test automation frameworks, and the ability to identify and resolve issues efficiently.

Responsibilities:

• Ensure the overall quality of Martech solutions by performing functional, regression, and integration testing. Validate that marketing campaigns and workflows perform as expected.
• Collaborate with Martech, Product and Development Teams to understand requirements and Marketing Campaign goals, and based on that to develop detailed Test Plans, Test Cases, and Scenarios.
• Develop, implement, and maintain automated test scripts and frameworks for Marketing Automation platforms (e.g., Salesforce Marketing Cloud, HubSpot, Marketo).
• Ensure that automated tests are comprehensive, scalable and efficient.
• Conduct smoke tests to verify the stability of new releases in Marketing Automation platforms and their assets.
• Identify, document, and track defects. Work closely with Martech and Development teams to ensure timely resolution and verification of issues according to established SLA and Severity.
• Conduct performance and load testing to ensure that marketing automation platforms can handle expected traffic and usage patterns.
• Create and maintain comprehensive test documentation, including test cases, test result evidence, and defect reports.
• Recurrently provides visibility on testing progress and outcomes through Testing reporting dashboards.
• Proactively monitor and analyze the performance of Marketing Campaigns, through establishing processes, reporting tools and analytics to provide actionable insights and recommendations for optimization.
• Lead troubleshooting activities to identify outages’ root cause and help to facilitate resolving technical issues in the Martech Platforms (functionalities and features), ensuring minimal or zero disruption to Marketing operations.

Requirements:

• 3 years of experience and knowledge in the most commonly used Testing approaches, emphasizing but not limited to Manual, Automated, Functional, Non-functional, Agile, Smoke, UAT, Security and Performance.
• 3 years of experience automating tests using Testim, Selenium, Cypress, QTP/UFT or similar tools.
• 2 years of experience using Test Management tools such as TestRail, qTest, Xray, Quality Center (ALM) or any similar tool.
• 2 years of experience with scripting languages (e.g., Python, JavaScript) for test automation
• 2 years of experience Testing API integrations and related tools (e.g., Postman, SoapUI).
• 1 year of experience performing Testing activities under an Agile framework (e.g., Scrum, Kanban, etc.)
• 1 year of experience Testing Marketing Campaign using Martech Platforms such as Marketing Cloud, Marketo, HubSpot or similar.
• Experience building SQL queries.
• Advanced experience using Web and Mobile Testing platforms such as Browser Stack, Fire Base Test lab, Xcoe, TestFlight or similar.
• Experience using AMPScript and JavaScript.
• Experience using version control platforms (e.g., Git)
• Knowledge of using CRM platforms, preferably Salesforce Sales and Service Clouds. Required Key Knowledge, Skills, and Experience: Hands-on experience/ knowledge of Salesforce Marketing Cloud, but open to other systems like HubSpot, Marketo, Eloqua, Pardot or similar.
• Experienced in test automation tools and frameworks (e.g., Selenium, TestNG, JUnit).
• Knowledge of email marketing best practices and analytics, including email deliverability. Familiarized with Marketing Automation concepts such as Lead Management, scoring, Demand Generation, Personalization, and Lifecycle/Growth Marketing is a plus
• Strong analytical and problem-solving abilities, with a keen eye for detail and a thorough approach to testing. • Self-motivated, detail-oriented, organized, with a desire for complete ownership of projects.
• Flexible, can-do attitude, excelling in a highly dynamic environment.
• Creative problem-solver with a passion for marketing and technology driven innovation. Excellent verbal and written communication skills. Ability to collaborate effectively with cross-functional teams and convey technical information clearly.
• Capable to handle multiple projects and deadlines in a fast-paced environment.
• Bachelor’s degree in Computer Science, Engineering, , Information Technology or a related field.
• ISTQB certifications are a plus. View Details: Job Requisition: JR1560 MarTech QA Engineer (Intermediate)
• Experience with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI) for integrating automated tests.
• Experience on Salesforce Marketing Cloud main features. (Email Studio, Journey Builder, Automation Studio, Personalization, Data Extensions, Data Views, etc.)

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn More about working at Axos Business Center

Pre-Employment Background Check, Medical, and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment medical and drug screening. 

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.