Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea

About the job

Job summary

Do you have experience of delivering change initiatives and using the various tools and methodologies?

Are you looking for an opportunity to demonstrate your change management skills and further enhance your expertise?

If so, we have a fantastic opportunity, and we would love to hear from you.

Job description

As Senior Business Change Manager, you will support the Head of Business Change & Improvement and work in partnership with the wider team.

In this role you will champion a business and people focused change management and business improvement approach across the Driver and Vehicle Standards Agency (DVSA). You will support both business as usual initiatives and project-based change and improvement activities.

You will apply the principles of the DVSA change and improvement strategy to understand what the change / improvement means to the business and our people. You will implement and manage a range of change and improvement interventions in support of achieving business objectives and creating a change and improvement culture.

You will empower and equip our people to support the implementation of changes and improvements, enhance how the business and our people receive the change / improvement and engage colleagues in the associated activities.

This role provides the opportunity to work in partnership with the wider business and provide leadership and professional expertise to support business change and improvement activities across the Agency.

Your key duties and responsibilities will include:

  • Being a primary source of change expertise in the business, working closely with impacted staff and stakeholders to ensure change is successfully managed for high impact changes.
  • Implementing the change management and service offering, focusing on wider impacts, Stakeholder mapping, Benefits management, Impact assessment, Transition and Implementation planning.
  • Collaborating with managers across all functions for the good of DVSA and creating a high performing and well-respected Agency.
  • Collaborating with colleagues in your team and across the People Directorate, to bring the Directorate’s strategy, operating model and vision to life and delivering business objectives.
  • Analysing a range of qualitative and quantitative information to provide evidence-based insight to help the organisation make informed decisions, addressing business problems, and adding value to the organisation.
  • Putting theory into practice, providing effective advice that meets business need, applying legislation, policy, or best practice, and developing a balanced approach to risk.

For more information, please see the candidate pack attached.

Person specification

You will either hold an APMG Change Management Practitioner (or equivalent) qualification, a willingness to work towards such qualification once in role, or have relevant experience.

You will have experience of delivering change and improvement, have a broad knowledge of various tools and techniques and the capability to quickly grasp information and manage multiple change projects.

You will have excellent interpersonal and stakeholder manager skills to build productive relationships with internal and external stakeholders. You will be a confident communicator, with the credibility to influence and challenge senior leaders to support decision making.

Additional information

There will be a need to occasionally travel on official business, and to stay overnight on some occasions.

This role can be based in Birmingham, Bristol, Leeds, Newcastle, Nottingham or Swansea, your presence at one of these locations will form part of the working arrangements agreed with you. This role is suitable for hybrid working, and therefore a combination of workplace and home-based working can be accommodated subject to business requirements. Hybrid working is a non-contractual arrangement where employees have the flexibility to work remotely combined with a minimum of 60% of their working time a month at either their principal workplace (one of the locations cited in the advert) or, when required for business reasons, to carry out separate duties at alternative working locations or DVSA sites. There will be occasions when you will be required to travel and stay overnight in another location, and there may be occasions where you are required to attend above the minimum expectation. 

If you have questions regarding how hybrid working is practiced within the business area, or any reasonable adjustments or flexible working arrangements you may currently have or need in place if successful in your application, please contact the Vacancy Holder (see advert for contact details).

During your application, you should indicate which location(s) you wish to be considered for and, if successful, you will be placed on an individual list of candidates for each location. Candidates will be held on that list and drawn from it in merit order. We advise you to carefully consider which locations you wish to be considered for. If you decline an offer for a location, you have expressed a preference in or have expressed an interest in more than one location and accept an offer, you will be withdrawn from any lists you may be held on. We may also offer candidates a location that they have not expressed a preference for where we have the requirement to do so but this will again be done on the basis of your place in the overall merit order and, in this event, you will not be removed from the list if you decline.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

About us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. 

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. 

We’re working hard to:

  • make roads safer
  • improve services for our customers
  • make road transport greener and healthier
  • harness the potential of technology and data
  • grow and level up the economy

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Changing and Improving
  • Making Effective Decisions
  • Working Together

Benefits

Alongside your salary of £42,848, Driver and Vehicle Standards Agency contributes £12,413 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

  • An environment with flexible working options where we encourage a great work-life balance
  • Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30
  • 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday
  • Latest IT and Tech devices
  • A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
  • Excellent learning and development tailored to your role including paid apprenticeships up to Masters level
  • Wide range of discounts schemes on high street names
  • Employee assistance programme for health and wellbeing
  • Cycle to work scheme and Gym membership offers
  • For more information visit our careers page 

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Julian Boyer
  • Email : julian.boyer@dvsa.gov.uk

Recruitment team

  • Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

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Confirmed 30+ days ago. Posted 30+ days ago.

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