UAB Medicine

PATIENT SERVICES COORDINATOR II - (T218939)

Description

The University of Alabama at Birmingham (UAB) is seeking a PATIENT SERVICES COORDINATOR II to be responsible for coordinating and/or administering certain clinical and patient services and for performing administrative duties in support of physician staff and operations. Responsible for the conduct of patient scheduling. Coordinates outpatient scheduling and facilitates in-patient pre-certification and admitting processes as necessary. Serves as an advocate for patient and patient family assisting patients and patient families with obtaining services and assistance available within the University or Birmingham community. Answers patient and patient family inquiries verbally or in writing. Assists in resolving patient problems. Follows up with patients and patient families regarding post-treatment/post-operative status. May supervise clerical staff. Perform administrative duties in support of doctors and patients.

RESPONSIBILITIES:

• Coordinates scheduling of doctors and patient appointments.
• Assists with patient concerns escalated beyond PAR II knowledge.
• Supervise staff in the absence of practice manager.
• Make scheduling decisions regarding doctors, staff, and patients when practice manager is not available.
• Makes financial decisions regarding patient accounts in absence of practice manager.
• Perform other duties as assigned.

(Hourly Rate : $16.00 - 26.00)

Qualifications

Bachelor's degree in a related field and one (1) year of related experience required OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Preferred:

• Must be self-motivated
• Possess leadership skills
• Team player

Primary Location

: University

Job Category

: Clerical & Administrative

Organization

: 325000000 Dental Faculty Practice (Est 06)

Employee Status

: Regular

Shift: Day/1st Shift

Work Arrangement (final schedule to be determined by the department/hiring manager): Onsite

Equal Opportunity Statement: UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.