Cardiff, Wales, CF14 3UZ
This is an exciting opportunity in the Digital and Technology directorate for an enthusiastic Senior engineer with great leadership and technical skills who can support and develop Companies House systems.
You will be customer and service focused with particular attention on service availability, problems solving and root cause analysis.
We promote a “Team” first approach with everyone pulling together to achieve best results. You will join a busy, large, diverse team of engineers with a broad range of skills and domain knowledge.
The team support and develop a number of Companies House external and internal customer facing services, and associated backend processing systems. These allow customers to search and update the company register.
Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.
Find out more about what a great place Companies House is to work
We are proud to have hit our availability target of 99.5% over the last 5 years and you will be working in a team that will assist us to continue to meet this target across our new and current systems.
The team carry out maintenance, upgrades, automation and service improvements in order to provide a high capacity, secure and resilient IT Service capable of exceeding performance targets.
The estate has been mostly migrated to the AWS cloud and we are in the middle of a huge Transformation project to align our services with our new powers under the Economic Crime and Corporate Transparency Bill.
We are looking for experienced Support engineers with experience in modern DevOps technologies, or a passion for automation and monitoring and a willingness to learn.
We work in an agile way, so you will develop your skills and experience by working on large and small projects alongside software engineering, analysis and product colleagues.
You will be part of the IT Services Digital team at a time of great change and play an integral part in the way that Companies House systems are developed in the future.
You, and the team, will be responsible for maintenance, upgrades, automation, and service improvements, resolving ServiceNow Incident issues and finding root causes of problems.
You will contribute to the development of projects to improve the range and quality of digital services available to the customer and take an active part in the transformation of our services.
You will also be expected to participate in the on-call rota for your section in line with the current on call agreement to ensure our services remain operational at all times.
Come and help us as drive our digital services and culture.
We're looking for the following experience, which will be assessed at sift and at interview:
Experience (Please refer to these in your personal statement)
Technical Experience (Please refer to these in your personal statement)
This role requires experience in Unix/Linux, particularly shell scripting, database querying and log investigation.
The team looks after lots of different systems in many different technologies; some require extensive domain knowledge, some extensive technical skills.
We do not expect anyone to have everything, but we are looking for experienced support engineers who show:
Some examples of technologies used to manage front and back-end services:
DevOps/Cloud – e.g. AWS, Git, Terraform, Docker.
Databases – e.g. Oracle, Mongo.
Monitoring – e.g. ELK stack, Grafana.
Application Servers – e.g. WebLogic, Apache.
Programming languages – e.g. shell, java, python.
Experience in similar technologies will be considered. The roles offered are varied and interesting requiring plenty of learning and development.
We'll assess you against these behaviours during the selection process:
We'll assess you against these technical skills during the selection process:
Alongside your salary of £40,398, Companies House contributes £11,703 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.
We celebrate diversity...
As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.
We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk
Where will you be working?
You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
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We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopoint@companieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .
info@csc.gov.uk
Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ
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