KORN FERRY

Requisition ID 

20318

Country 

Czechia

Location type 

Hybrid

State / Province 

Plzensky Kraj

City 

Pilsen

About us 

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people. Our 10,000 colleagues serve clients in more than 50 countries.

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Sales and Service
• Total Rewards

Our comprehensive talent suite leverages a combination of proprietary talent IP, talent data, analytics and insights to help customers understand their workforce and existing talent gaps, and deliver targeted talent interventions at scale using HR technology.

Job description 

Within the total rewards solution, Korn Ferry Digital offers Korn Ferry Pay, a powerful tool that transforms compensation data into actionable insights. Korn Ferry Pay helps organizations manage their rewards programs to ensure fairness, competitiveness, and alignment with company policies. The platform's data visualization capabilities make analysis easy and efficient, reducing time-consuming manual tasks and freeing up resources to focus on strategic initiatives. The growth of KF Digital in this area is driven by our ability to provide organizations with the tools they need to optimize their compensation strategies and achieve their business goals.

The Role

Associate Consultant - afternoon shifts - Rewards and Benefits (EMEA) 

The purpose of this client facing role is to partner with Commercial colleagues to support clients through their annual data collection cycles. The role will manage a segment of high profile multinational clients with global operations, ensuring that remuneration data is collected for all countries under contract, enabling clients to fully utilise their KF Pay subscription. This role will actively contribute towards global data growth strategies by encouraging clients to additionally submit data in all countries where they have operations.

The role will manage the end-to-end data collection approach, including set up, sending invites, tracking progress, chasing clients, running webinar support sessions, answering queries, and escalating non-responsive clients to Commercial colleagues. 

The role will work closely with colleagues in the Processing Centres, Commercial and local Delivery teams, and report to the Data Management Team Leader. The job will require broad reward expertise, focusing on understanding the client needs and an awareness of all products and services available in the Pay category. 

Due to supporting USA clients from Pilsen, Czech Republic, this role requires a willingness to work afternoon shifts 4 days a week (until 10 p.m.).

Key Accountabilities

• Takes responsibility for the entire data collection activities of Korn Ferry’s multinational clients. 
• Actively encourages clients to participate in additional surveys beyond the contract. 
• Delivers webinar data collection (DCT) enablement sessions to Multinational clients. 
• Takes corrective action including escalation when necessary to guarantee contracted data collection terms are met. 
• Strong communicator who is confident to support clients across different managerial levels including Reward Directors, Regional Reward Managers and Analysts. 
• Broad understanding of Pay Product Portfolio and global reward practises. 
• Provides excellent client service, answering adhoc queries and ensuring client fully understands the process and commits to the submission deadlines. 
• Provides feedback on Data Collection Tool enhancements and reports client issues to technical teams. 
• Navigates a wide variety of existing processes, procedures and precedents. 
• Tracks and updates client information in customer relationship management systems (Salesforce).

Skills & Experience

• previous experience in a professional business environment, preferably in HR, Account Management or Project Management. 
• University degree. 
• Excellent communication skills (written and verbal English). Additional language skills would be advantageous. 
• Develops an internal network of relationships, proactively shares experiences and learnings. 
• Salesforce proficiency. 
• Experience working with data; specifically, data capturing, data accuracy and handling confidential data. 
• Proactively works to expand knowledge within the area of pay & benefits. 

Other

Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer - Minority/Female/Disability/ Veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, benefit programs, and HR policies applicable to that position. 

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity/Affirmative

Action Employer - Minority/Female/Disability/ Veteran

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.