High School Diploma (or equivalent) and 4 years of related professional/volunteer experience; or, 2 year academic degree or certificate (Associate’s Degree) and 2 years of related professional/volunteer experience; or 4-year degree (Bachelor’s degree) and 1 year of related professional/volunteer experience
Documented experience providing tactful and quality customer service to professionals and members of the general public
Demonstrated client/case management experience
Demonstrated experience adapting work schedule based on customer and program needs
Demonstrated experience conducting quality assurance activities in accordance to standard operating procedures
Demonstrated experience learning specialized software and computer programs
Demonstrated basic proficiency utilizing Microsoft Office products- Outlook, Word, and Excel
Desired Qualifications
Bachelor’s degree in community health, public health, or closely-related field
At least one (1) year immunization program-related experience involving vaccine program
Demonstrated experience working independently in a remote work/telework setting
Demonstrated experience identifying, communicating, and evaluating opportunities for process improvements
Working knowledge of CHIRP
Working knowledge of VFC program operations, including vaccine storage and handling