John Jay College of Criminal Justice

POSITION DETAILS

The University Office of the Registrar at The City University of New York (CUNY) is dedicated to delivering high-quality and consistent services across all CUNY colleges and schools. By coordinating and standardizing policies and processes, the University aims to maximize student success and streamline administrative operations for students, staff, and faculty alike. Reporting to the University Director of Records & Policy (Deputy University Registrar), the University Student Records Coordinator will play a critical role in providing administrative support in the management of the office functions. The Coordinator will also act as a liaison between the University Registrar’s Office, colleges, and Central Office administration, ensuring accurate communication and implementation of university policies and procedures.

In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following:

• Collect, compile and analyze university-wide data on readmission and non-degree students; prepare reports and charts.
• Research and organize admission and registration-related documents; assist with statistical analyses.
• Draft and distribute policy implementation guidelines and other policy-related documents.
• Create and organize files and databases to ensure accuracy.
• Draft and distribute correspondence, reports and other documentation.

NOTE:

Until further notice, this position is eligible for a hybrid work schedule.

QUALIFICATIONS

Minimum:

Bachelor's Degree

Preferred:

• Two years of related experience in college admissions, application processing or academic credential evaluations.
• Familiarity with curriculum governance, transfer admissions requirements, transcript evaluations, and transfer credit policies.
• Strong written, verbal and interpersonal skills, with the ability to deliver presentations and disseminate technical terminology to non-technical audiences.
• Experience with databases and reporting tools such as CRM, Oracle/PeopleSoft and Crystal Reports.
• Strong analytical and research skills, with the ability to evaluate complex information.
• Detail-oriented with strong organizational skills and ability to establish plans, manage multiple assignments with conflicting priorities, and meet deadlines in a time-sensitive and student responsive office.
• Commitment to service excellence and professionalism. 

CUNY TITLE OVERVIEW

Provides operational support for registration operations.

• Provides advice on academic and administrative registration requirements
• Interprets and communicates academic, registration and enrollment policies and procedures
• Assists with registration and provides information to prospective and enrolled students in registration and records-related areas
• Complies, generates, and updates various reports, catalogs, and inventories
• Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA)
• Collaborates with College and University offices to address inquires and concerns and resolve student registration and record problems
• May participate in activities related to course scheduling and maintaining course databases
• May monitor and revise the content of web pages and other communication materials
• Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

The salary is $44,411.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=29458&PostingSeq=1 

Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings.

CLOSING DATE

Open until filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.