Job Title

Oracle Fusion Business and Technical Support

Education

Bachelor's Degree

Location

Bogota, - Bogota, CUN CO

Cartagena - Cartagena, BOL CO (Primary)

Career Level

Manager

Category

Information Technology

Job Type

Permanent

Job Description

1. JOB DESCRIPTION

The key role is to perform business and IT support of the financial processes using Oracle Fusion Cloud system. You will participate in the planning, end-user collaboration, enhancement, maintenance and support for PSA Group of companies worldwide.

1. ROLES AND RESPONSIBILITIES

• Play a significant role in connecting and bridging between the business and global IT for Oracle Fusion Cloud
• Perform analysis on the business enhancements requirements and apply knowledge of Oracle Fusion Cloud and related technologies (such as Oracle Integration Cloud) to propose solutions within the given lobal template. 
• Develop innovative improvement solutions and processes, recommends and implement these improvements through effective stakeholders’ management and communications
• Perform and/or supervise changes to the system in accordance to the proposed solution
• Provide 2nd/3rd level support to key-users in their daily business and resolve Oracle Fusion Cloud system issues, including integrations, reports and customizations.
• Liaise with the experts (internal, external) to resolve the system issues whenever necessary

Exemption Type

Exempt (Salaried)

Job Requirements

1. SKILLS, KNOWLEDGE & COMPETENCIES

Professional Background

• Have knowledge in accounting and financial functional processes
• Experienced in supporting Oracle Fusion Cloud regionally or globally
• High-level appreciation of end-to-end application support
• Familiar with Service Level Agreement (SLA) and contractual matters
• Good working knowledge of Oracle Fusion Cloud Financials modules, with at least 2 years of experience; And/or
• Good working knowledge of Oracle Integration Cloud (OIC) Services, with at least 2 years of experience

Technical Skills

• Good functional and supporting skills in the Oracle Fusion Cloud Financial business areas, i.e. AR, AP, CM, Intercompany, FA and/or Project Financial; And/or
• Strong knowledge of OIC, SFTP, ATP database, Web/REST services, proficient to develop and review OIC Integrations using webservices/REST Services; And/or
• Strong knowledge on SQL, BI Publisher, OTBI, Workflow and proficient to build custom Oracle BI Reports, OTBI reports and SmartView
• Experience in building custom UI screens and workflow approvals using VBCS and WCS is a plus point.

Business Skills

• Good verbal, presentation and written communication to communicate effectively with the end users and team members
• Good understanding and able to apply change management
• Good analysis skills to understand the business requirements, to design the solution, to develop the changes in the system to fulfill the users’ requirements
• Good vendor contract management skill to manage group of contract programmer for technical work (for managerial role only)
• Ability to work creatively and analytically in a problem-solving environment with budgets and schedules
• Able and willing to travel globally occasionally

1. REPORTING RELATIONSHIP

• Assistant Vice President (Group IT) - Global Financial System