Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

The Drinking Water Inspectorate is an independent regulator within Defra and has a landing area in 2 Marsham Street which is rechargeable to the water industry. Generally employees are employed based on working in London, however we support flexible working.

About the job

Job summary

The Drinking Water Inspectorate is the independent regulator of drinking water quality in England and Wales. Established by Parliament in 1990, the strategic objective is to protect public health and maintain public confidence by securing safe and clean drinking water, now and for future generations.

The powers and duties under which the Inspectorate operates are established in legislation and are wide-ranging, covering all aspects of the quality and sufficiency of water together with duties in regard of network and information systems of public water supplies as delegated by the Secretary of State and Welsh ministers. Statutory duties in relation to private supplies for the provision of technical advice to local authorities and the authority of appeal are provided on behalf of the Secretary of State and Welsh ministers.

The Inspectorate produces its own independent reports for ministers in both England and Wales; reporting on the operational performance of the water companies that it regulates in both countries, and on the performance of local authorities in their duties with respect to private water supplies. These cover assessment of the results of monitoring of drinking water supplied by the water companies’ month by month; investigation of notified events; and site visits and meetings with companies to audit technical operating practices, procedures and policies for compliance with regulation and enforcement notices. In addition to the statutory function, further non-statutory functions are provided, including an evidence programme; consumer and media advice on information about drinking water safety and regulation as well as the running of an independent website.

Job description

Every day tap water is tested by the water companies. Inspectors independently check these tests and audit water company laboratories. If any one of the millions of tests each year fails the standards then the Inspectors use their powers to require the water company to make the necessary improvements to drinking water quality. Inspectors go out on site to check that improvement work is completed on time. They also inspect that the aspects of water operations which ensure drinking water is safe at all times. Very occasionally things go wrong. When this happens it is the job of the Inspectorate to investigate the operational incident and provide an independent report of the cause with recommendations on how to prevent similar events from happening again. Sometimes our investigations of incidents lead to a water company being prosecuted. In addition, when a water company fails to resolve a drinking water quality complaint then the consumer can come to the Inspectorate for help.

Inspectors work in teams under the direction of Principal Inspectors. However, there is a high degree of autonomy of decision making and Inspectors are involved in a wide range of tasks covering all functions from source to tap. Inspectors must decide whether or not there has been, or is likely to be, a breach of the Regulations and if so, whether enforcement action is necessary to safeguard drinking water quality. Inspectors may be involved with interviewing staff, contractors or consumers; conducting site audits to assess treatment and monitoring processes or storage facilities; and in certain circumstances may be required to attend court and give interviews to the media.

Responsibilities include:

  • Inspectors manage the day-to-day relationship between the Inspectorate and one or more of the regulated water companies.
  • Inspectors can also work in specialised team accessing information provided by water companies and other stakeholders in relation to compliance with the Regulations.
  • Inspectors are required to give authoritative advice to resolve disputes such as consumer water quality complaints or disagreements between the parties involved with the regulation or operation of water supplies.
  • Inspectors have a key role in maintaining wholesome supplies and protecting public health.
  • Inspectors may have a role in providing advice in relation to private water supplies.

Person specification

  • Relevant degree or equivalent qualification in a subject related to water supply, water quality or instrument control and automation or proven experience and competency in the wider field of the industry that can be related to drinking water quality, such as water supply or water network operations, process science or engineering.
  • Experience within the water industry or a regulatory body. Chartership of chosen profession.
  • Excellent communication skills, able to present and summarise complex technical information into plain English.
  • Knowledge of better regulation principles.
  • Excellent organisational skills. Able to capture and record technical discussion and decisions.
  • Good influencing skills. Able to influence senior managers and industry leaders.

Licences

As travelling is an integral part of the job, often to areas not served by public transport, candidates should have a valid driving licence.

Qualifications

The role requires the candidate to have a degree or equivalent qualification in a subject related to water supply or water quality.

Memberships

Successful candidates will be expected to hold, or already be working towards, chartership with a relevant professional body.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Communicating and Influencing
  • Making Effective Decisions
  • Delivering at Pace
  • Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

  • Changing and Improving

Benefits

Alongside your salary of £41,220, Department for Environment, Food and Rural Affairs contributes £11,941 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • A Civil Service pension with an employer contribution of 28.97%.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Business Performance Unit - Drinking Water Inspectorate
  • Email : dwi.enquiries@defra.gov.uk
  • Telephone : 03300416501

Recruitment team

  • Email : defrarecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact:

Government Recruitment Services via email: defrarecruitment.grs@cabinetoffice.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact-us/ to visit Civil Service Commission.

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