BE A PART OF THE EXCITEMENT!

Embark on a thrilling journey with ASM Global, the global leader in venue management and live event production! With an illustrious reputation as the foremost partner for venue management, ASM Global proudly oversees more than 350 venues worldwide. Our success in operating and investing in the world's most iconic stadiums, arenas, convention centers, and theaters is fueled by unparalleled dedication and profound expertise.

Here's your chance to be part of the magic! ASM Global is thrilled to present an immediate opportunity for a licensed Event Security Guard to join our dynamic team. This position will play a crucial role in maintaining a safe and secure environment for all team members and guests. Your primary responsibility is to enforce security measures, deter potential incidents, and respond promptly to any security concerns that may arise during regular operations or events. Join us as we continue to redefine the boundaries of entertainment and create memories that last a lifetime! Position includes the possibility of working Concert/Event Security at the Empower FCU Amphitheater from May to September.

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Department: Security

Reports To: Event Security Manager

FLSA Status: Part-Time/Non-Exempt

Pay Rate: $18.00/hour

Shift: Daytime; varies by event needs

• NYS Security Guard license required***

Don’t have your training or license just yet? We provide training and assist with the paperwork required to obtain your Security Guard License from New York State.

>> APPLY NOW FOR DETAILS <<

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THE ROLE

As an Event Security Guard at The Oncenter, you will play a crucial role in maintaining a safe and secure environment for all team members and guests, with customer service being your number one focus. Your primary responsibility is to enforce security measures, deter potential incidents, and respond promptly to any security concerns that may arise during operations.

WHAT TO EXPECT

• Monitor and respond to alerts generated by Evolv Security System, including access control points, surveillance cameras, and alarm sensors, while maintaining a visible presence, controlling access to restricted areas, and reporting any suspicious activity or incidents through the Evolv platform.
• Monitor and authorize entrances and exits to guard against theft and maintain security and safety of the premises.
• Conduct bag searches and operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Circulate among guests and/or employees to preserve safety, order, and protect the venue property.
• Patrol premises to prevent and detect signs of intrusion.
• Serve as check point personnel to ensure all who enter your post have proper credentials.
• Respond to safety & security calls in a professional and timely manner.
• Investigate & compile accurate incident reports.
• Adhere to the dress code and present yourself in a friendly and approachable manner.

REQUIREMENTS

• New York State Security Guard License
• High school diploma and/or 2 years of verifiable experience
• Good working knowledge of security operations, safety practices in a business environment, and enforcement procedures.

SKILLS YOU’LL NEED

• Strong customer service skills.
• High level of confidentiality and ability to handle sensitive situations.
• Excellent communication skills.
• Ability to perform duties in a professional manner and appearance.
• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• A strong sense of teamwork and ability to execute programs.

PHYSICAL ABILITIES

• Ability to stand, walk, sit, climb stairs, or patrol extended periods during events and shifts.
• Ability to maintain composure, react promptly, and make decisions swiftly in high-stress situations.
• Agility and flexibility to swiftly walk, run, or move to respond promptly to emergency situations.
• Sharp vision to monitor and observe activities and identify potential security threats.
• Capacity to lift or move objects exceeding 50lbs, barricades, or equipment when necessary.

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NOTE: This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (315) 435-8062.

For further inquiries, please contact Michelle DePietro, SHRM-CP, Human Resources Manager, m_depietro@asmsyracuse.com.