Product Manager eCommerce


Company Type


The Product Manager position will play a major role in defining, prioritizing, and executing product features within Switchfly’s core travel Loyalty and Packaging product.  The Product Manager must be able to research existing functionality and solution new features in accordance with the vision and direction of the product. To succeed in this role, you must have strong attention to detail, great communication skills, and the ability to manage deadlines, learn quickly, defend your decisions, and deliver clear and concise specifications. This position will require constant and effective interaction with developers, UX designers, QA, and account managers. Career growth opportunities for this role include greater product ownership and/or product strategy.


  • Write clear, detailed software requirements documents/stories for engineering consumption
  • Perform gap analysis and business analysis
  • Use web and data analytics, customer feedback, and competitive analysis to prioritize and design products
  • Participate, drive, and deliver against the software development lifecycle (SDLC)
  • Advocate and defend your ideas and decisions to the project team
  • Weigh and prioritize features based on a variety of criteria
  • Provide input and guidance for UX/UI design and prototyping
  • Research/resolve issues and questions quickly and accurately as a subject matter expert
  • Assist in client migration efforts of large product-driven initiatives
  • Document features/functionality for internal/external consumption, e.g., release notes


  • 3+ years of experience as a Product Manager
  • Experience with software development lifecycle (Agile/scrum development process)
  • Experience writing software requirement/functional design documents
  • Self-motivated, detailed oriented, and passionate about exceeding expectations
  • Strong written and verbal communication skills
  • Ability to excel independently and collaboratively in a fluid environment

Nice to Have:

  • Experience in:
    • Travel industry systems
    • Responsive web experience (desktop / tablet / handheld)
    • Web accessibility experience
    • Professional client interaction

About Us:

Switchfly is the most comprehensive e-commerce platform for travel and loyalty. Our flexible white-label platform powers personalized, feature rich, and localized websites for global brands in travel, financial services and ecommerce. We are continually improving our high-availability, high-traffic solutions for our clients. The Switchfly technology that powers the user experience for these global brands is core to their business and to ours.

Whether building technology solutions, growing our clients’ businesses, or making daily life at Switchfly rewarding for all employees, Switchfly is dedicated to success. We offer competitive compensation and a comprehensive benefits package.

We emphasize teamwork and getting things done. “People” is consistently the top team-member-voted reason for what motivates them at Switchfly. We offer employees the chance to work with smart, fun people on exciting projects with sizable opportunity for growth. 

Are you intensely driven, smart, and results-focused? Do you thrive in an open, collaborative, team environment? If so, let’s talk!



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Confirmed 8 hours ago. Posted 30+ days ago.

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