AARP

Overview

AARP’s Legal Counsel for the Elderly champions the dignity and rights of vulnerable Washington, D.C. seniors 60-plus, providing free legal and social work services to those in need — empowering, defending, protecting, and helping thousands of clients each year in many areas of civil law.

The Administrative Assistant provides general administrative support to a team and/or a functional area, including answering calls, greeting visitors, assisting in preparing/submitting expense reports, managing business unit document files, maintaining office equipment and ordering supplies. Schedules meetings for business unit, reserves conference rooms, orders catering, assembles/distributes meeting materials.

Responsibilities

• Ensures the workspace is clean, welcoming, and accommodating to a productive and efficient workplace.
• Answers and routes phone calls, responds to and routes office emails, and greets and directs visitors.
• Provides limited administrative support to team, including mailing documents, uploading or maintaining files, and managing correspondence as necessary.
• Orders materials and supplies and coordinates supply levels.
• Liaises with building management to ensure adequate maintenance of space. Manages and coordinates meeting room use.
• Receives and checks mail, organizing, sorting, and routing to the appropriate place.

Qualifications

• HS diploma or GED.
• 2 years of general administrative experience related to the nature of work, which includes: proficiency with Microsoft Office software, data entry, receptionist work, record-keeping functions, and maintaining confidential information.
• Should possess basic business writing skills for professional communication by email.
• Ability to communicate respectfully with clients in crisis and those who are dissatisfied to de-escalate conflict.
• Ability to remain calm under pressure and cope with occasional emergencies (e.g., client experiences a medical emergency in the office).
• Sensitivity to and experience working with older adults, people with disabilities, and/or people with low incomes preferred..

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise
• Ability to occasionally lift up to 25 pounds

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.