CX Project Manager

Lazada

We aim at improving internal processes and monitoring key contributors to the customer’s overall experience. Our main KPI include the Net Promoter Score (NPS) and the delivery lead time.   Role :   You will be owning a portfolio of projects that you will need to complete on time and on budget. You will be generating your own set of projects aiming at improving the team’s KPIS and more broadly the customer’s experience.Continue Reading > Read Full Description
Confirmed 9 hours ago. Posted 30+ days ago.

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