About the Role
We are seeking a sharp Data Analyst to provide insights and recommendations to help drive strategy and execution within WeWork’s Digital Member Products team. This team’s mission is to help the world find their perfect workplace solution, and drive member success through a suite of products helping people connect in, and with, the workplace.
The ideal candidate for this role is highly analytical, passionate about generating hypotheses for business problems, and excellent at developing solutions. The role will span a variety of aspects around a particular product offering and may cover areas such as space analytics, user analysis, UX as well as market analysis. This position is based out our WeWork HQ in New York City.
Business Unit: Data & Analytics
The centralized WeWork data & analytics organization drives efficient decision-making and optimization via data-driven insights and recommendations. We are a closely-knit group composed of four sub-teams:
Business Intelligence: develop reports, dashboards, and metrics to provide accurate and timely information.
Analytics : Functional specialists to drive day-to-day operational and product decisions via data analyses, A/B testing, and research.
Data Science: deploys impactful data products based on advanced analytics and machine learning.
Data engineering: provide the analytics infrastructure for the whole of WeWork.
We are seeking a top-notch analyst for the Analytics team to help drive reporting, analysis and recommendations for member experiences to augment product strategy and provide actionable insights. The ideal candidate is highly analytical, thinks about problems in structured ways and is passionate about visualizing data in compelling and actionable ways.
Work with the product managers and other team members to identify opportunities to improve and enhance our member experience products.
Provide recommendations on what should be instrumented.
Propose, design, and monitor A/B tests. Analyze the results and make recommendations.
Analyze digital member product traffic and customer behavior. Provide recommendations to increase member adoption and engagement.
Sizing analyses to help drive business decisions & roadmap prioritization.
Ad hoc support for key business needs or requests.
Strong problem solving skills - ability to break a problem into components and understand how to test each component.
Expertise in one or more BI and data visualization tools (Chartio, Tableau, Looker).
Strong experience with mobile/native analytics (across iOS/Android). Heap experience a plus.
Experience with native A/B testing analysis.
Exceptional SQL skills. Your queries don’t just “work,” they are optimized for readability and efficiency.
Strong skills in data extraction, munging, analysis, statistics, and visualization (e.g. SQL, Python, and R).
Excellent written and verbal communication skills; ability to collaborate with data and software engineers as well as non-technical business owners.
Ability to work well in a lean team environment, often under pressure.
Flexibility with working on changing work schedules with the ability to work independently and solve problems on your own.
Strong work ethic, intellectual curiosity, good judgment, mature and positive attitude.